Posts Tagged ‘CRM’

Making the Most of Oracle Sales Cloud When Oracle developed Sales Cloud, they focused on making the system fast and easy to use, reducing incidences of user frustration. Oracle has built a modern selling environment that is collaborative, insight-driven, and mobile, meaning it can be accessed anywhere. In a mobile-driven world this can improve productivity […]

In this new video from Oracle, hear from Tom Munley, General Manager for the Oracle Emerging Solutions group at Perficient, about how Oracle Sales Cloud with OBIEE helped the organization implement a new quota management program — and bring together a sales team dispersed throughout the US. See the Two-minute video: Perficient and Oracle

Getting it right the first time. When choosing and rolling out a new solution, a few key steps can help you avoid roadblocks, waste, and frustration. To leverage the strengths of the new tool and increase user adoption, the first step is making the SaaS vs. Enterprise Decision, and choosing the right cloud products. SaaS […]

You will find some exciting announcements and investments, but before we discuss the future roadmap, let’s dive in to background and benefits of Groups. The world has changed Earlier – Information moves slowly. Fixed workforces; siloed teams. Believed in command and control Now – information travels fast. Leverage the on demand; global talent pool. Always […]

  Introduction All companies have a sales system to monitor and manage their leads and future opportunities.  Some companies have simple systems including spreadsheets or even, old school, black books. Other companies have, or plan to have, a sales force automation (SFA) tool like Salesforce.  Once you have purchased the Sales Cloud platform from Salesforce, […]

A news item from Microsoft at Adobe Summit today indicates that they will engage in a strategic partnership which will    feature the integration of Adobe Marketing Cloud Solutions with Microsoft Dynamics CRM. According to Microsoft’s Kirill Tatarinov (EVP, Microsoft Business Solutions): Helping our customers reinvent productivity and business processes is one of our top priorities. Partnering with […]

With an increase in the adoption of cloud applications by large corporations, most organizations today are in some form of hybrid state i.e. they are using a combination of both on-premise as well as cloud applications to run their business. Regardless of where the applications maintain their data, organizations need the ability to see a […]

There are many reasons why organizations look for a new Sales Force Automation (SFA) tool, lack of good user adoption is a predominant one for many organizations to look for an alternate system to what they have currently. As organizations, when you first implement a new or different solution, focusing on change management and user […]

By now, it’s old news that Salesforce is connecting to files stored in Microsoft’s SharePoint Online service, the portals-and-collaboration piece of Office 365.  The official announcement may have been made this morning, but it hit the channel months ago and was unveiled with much fanfare when  it was previewed at Dreamforce 2014 this fall.  Since then, our Perficient team […]

In my earlier post Why MDM should be part of CRM Strategy I discussed the importance of having a MDM strategy along with the CRM initiative. Proliferation of cloud CRM solutions like Salesforce is a blessing and it can also be an IT nightmare, if it is not managed properly.  In many companies Salesforce implementation […]

As Master Data Management matures and becomes a standard application within the enterprise architecture landscape, variations of cloud offerings are slowly emerging. Many companies are not even aware of these solution offerings. You can broadly classify the types of cloud offerings into 3 categories. There are key advantages and disadvantages in pursuing these architectures. The […]

Lot of people confuse the Master Data Management with CRM. Gartner defines the ‘Three Rings of Information Governance’ where and what type of data is captured and how it relates to the core enterprise data (Master Data). Master Data is the common set of definitions agreed across the Enterprise. According to Gartner, The inner ring […]