Posts Tagged ‘Communities’

Some excellent Salesforce Q&A that may be useful to you. Take a look and please post comments if you have any follow-up questions of your own! Q: Does Cloud Scheduler sync with Outlook and/or Gmail? A: The Cloud Scheduler doesn’t sync with Outlook and/or Gmail per se. But if you use the Cloud Scheduler to […]

Who doesn’t want to make work more fun? Whether it’s for your customers, your employees, or your partners, making their online interactions with your company more engaging, interesting, and rewarding, can pay huge dividends in revenue and retention. If you’re a Service Cloud customer – you now get the Chatter Answers product for free.  That’s great […]

At Perficient,  we live what we sell. We have long seen the value of Salesforce and the cloud in general to impact a company and its community of partners, customers, and the public. When we think about our business we use Salesforce as the anchor technology  to serve these communities. What started in 1999 as a simple […]

Learn in 3 easy steps how you can automate and streamline your business process using Salesforce Visual Workflow. We believe one of the most underused and least understood Force.com gems is Salesforce Visual Workflow. Salesforce has recently made this feature easier than ever at guiding users through a step-by-step process of collecting and updating Salesforce data. We […]

When Oracle, the second largest software company in the world, recently announced its acquisition of Eloqua, a recognized leader in marketing automation, a number of market trends were validated. First, the acquisition reinforces the growing importance of marketing automation to business success. It recognizes that the relationship between buyers and sellers has drastically changed over […]

Salesforce.com (The Company) The salesforce.com juggernaut will continue at its current breakneck speed Service Cloud will approaches a $750m annual run rate, with much of the growth coming from RightNow, Siebel, and Zendesk replacements Salesforce.com and Workday will create a stronger partnership Salesforce (The Product) Socially oriented applications – Work.com, Salesforce Chatter Communities, and Chatter […]

Two months before salesforce.com acquired Rypple (now Work.com) we implemented SuccessFactors; each employee entered in their goals for the next few years. Management reviewed the goals and afterward, I never heard of anyone logging in again! So this summer we switched to Work.com and we wanted to share 3 ways Work.com has made me a better […]

You’ve decided that your organization is ready for marketing automation. But where to begin? Your first task is to assemble a team that will be responsible for the selection, implementation, and adoption of your marketing automation solution. Throughout the process of assembling of your team, you will likely play the role of evangelist to help […]

Perficient is incredibly excited to see the continued investment salesforce.com makes in Salesforce Chatter, Salesforce Service Cloud, and the Force.com platform. These innovations provide our customers new ways to engage with employees, customers, partners, and the public at large. What does the announcement of Salesforce Chatter Communities have on the future direction of the Salesforce Customer Portal and Salesforce Partner […]

When salesforce.com first released Chatter in 2010, the message was largely “just turn it on” and adoption will automatically follow. However, many companies who implemented this way did not always get the full benefit they expected. There is good news. At Dreamforce 2012 salesforce.com announced an implementation methodology called ENGAGE to help customers achieve the […]

Let’s review some more of the features you can request for enablement via Salesforce Customer Support. You “Open a Case” via the Salesforce Help & Training Portal, signoff on the conditions and/or consequences of the feature enablement, and voilà…you have a new feature enabled in your Salesforce org! See the full list documented by Salesforce […]

You are probably already aware that features such as Multi-Currency, Person Accounts and Territory Management must be enabled via request to Salesforce Customer Support.  You “Open a Case” via the Salesforce Help & Training Portal, signoff on the conditions and/or consequences of the feature enablement, and voilà…you have a new feature enabled in your Salesforce […]