Posts Tagged ‘commerce’

Jim: Michael, how was your vacation? Michael: Ended too fast, too fast. We had a wonderful time in Freedom, NH, but freedom is now over. The days are getting shorter, the barbecues are wrapping up, and I even spotted a school bus this morning. Jim: Only 127 day until Christmas. Michael: And only 100 days until […]

I came across NRF’s infographic on the Top 2014 Back-to-School and College Trends. Let’s break this down and look at how the new “connected consumer” era of retail is impacting shopping trends through digital and technology channels. Here are 5 top digital trends from the survey: 44% will purchase items online, up from 37% last […]

Michael Porter, Sales Director at Perficient, recently wrote a blog post about Hilton’s unveiling of their new customer experience initiative via the mobile channel.  It will enable consumers to utilize their smartphones to check in, view floor plans to select the rooms they would like, submit special requests (ie. room service), etc.  Hilton recognized that their […]

We have talked about brands and retailers claiming their stake in the World Cup social conversations but not necessarily a retailer and brand partnering together.  Well that is what Coca-Cola and 7-Eleven have done with promoting World Cup excitement to help drive exclusive merchandise sales and brand engagement.  This is not the first time this […]

I recently attended a Gartner webinar titled:  CEO Concerns 2014:  Business Gets Digital.  It was a very interesting and insightful into how organizations’ investments across the company have evolved and how those strategies relate the latest Digital trends.  To set the stage, the survey recipients (2013) were between 391 and 410 CEOs and senior executives […]

The 2014 World Cup is underway and in the last four years it has grown to be the largest and most connected global sporting event – surpassing more interest digitally than the Tour de France, the big game, and Olympics combined!  If a brand is looking to reach an audience, there is no larger opportunity […]

Consumer shopping behaviors and expectations are rapidly resulting in a redefinition of the shopping experience.  Consumers are given more choices in the ways they engage with brands and enabling them to shop in a variety of different ways at every stage of their shopping journey.  In response, retailers need to personalize the consumer experience with […]

Websphere commerce have Out of the box functionality of handling refunds on cancellation of an order and also returns. Here i am discussing technical details of handling returns and refunds of partial order, Like if you want to cancel only 2 items out of 50 items you ordered. Let’s say you have external Order management […]

Over on our Portals blog, Michael Porter shared an announcement from Liferay. They have extended the value of their open source portal with  e-commerce functionality for built-in transaction  and payments processing. Liferay Marketplace is the worldwide distribution channel for Liferay-compatible apps designed to provide greater access to enterprise applications for Liferay users. Now with e-commerce features, […]

The Perficient Sitecore team has been writing feverishly over the past few months to publish several new guides. Most recently, Mark Servais, a Sr. Technical Consultant within Perficient’s Sitecore practice and Sitecore MVP, authored a new paper, Four Ways to Successfully Integrate Your Product Catalog with Sitecore. Sitecore is a content management platform that is […]

Is the physical store dead in retail? Absolutely not. However, it is safe to say that the future of brick and mortar retailing will look very different as the physical store undergoes an incredible metamorphosis. The ongoing consumarization of digital services and experiences is poised to take over the in-store experience for retailers. According to Retail Systems […]

Park the car, walk the aisles, bring it home. Click, track it online, bring it in off the front porch. Consumers have clearly grown accustomed to these two dominant methods of shopping. Have we perfected the art of omni-channel commerce? Not exactly, but some creative alternative models are making their way to consumers in 2014. […]