One of the most important, yet often overlooked, components in any Change Management endeavor is what we at Perficient call the “Sustainment Phase.” It’s the fourth phase (of four) of our Change Management methodology, and it’s all about ensuring that whatever change we’re implementing is just that – sustained – over the long haul. Few […]
Posts Tagged ‘change management’
Change Management – Making it Real
When done right, Change Management can make all the difference in a project’s success. Prosci repeatedly surveys the industry, and the results are consistent – projects with effective Change Management are six times more likely to be successful than those that don’t. That success in meeting business objectives, scope and timeline drives ROI, which is […]
Organizational Change Management Resolutions for 2018
Around this time of year, we start to think about New Year’s Resolutions. Often they are centered on health (I will eat better and work out more), lifestyle (I will spend more time with those that are important to me), spiritual (I will read the Bible in a year this year), and so on. I […]
The Whole30 – Organizational Change Management Style!
Have you heard of The Whole30? It’s a diet that focuses on eating the right things, and only the right things, for a 30 day period. At its core, it’s more than a diet; it’s promoting a behavior change. Here’s how it works. For 30 days, you may eat only whole foods. Eat all you […]
The Importance of Change Management for Digital Transformations
ZDNet published an article this week on the importance of Change Management for a Digital Transformation. In the article, they cite Under Armour’s recent SAP implementation and how the lack of Change Management led to significant project issues. It’s worth a couple minutes of your time to read the article linked below. Under Armour cites […]
In Your Change Management Strategy, Don’t Overlook Video
You’ve just spent a good amount of time and resources to making an organizational system change that will make work easier and more efficient. The only problem now is getting people off the legacy systems and onto the new one without too much strain. Change is hard, but it doesn’t have to be. With video […]
Digital Transformation Involves More Than Technology
So I and others at Perficient have highlighted many times that Digital Transformation involves more than technology. As a matter of fact, I did a search of Perficient’s web site and got a lot of references to organizational change management (OCM). So this recent article from CMO.com is music to my ears. They reference Altimeter’s […]
How to Establish Digital Governance for Content & Commerce
Delivering contextually relevant digital commerce experiences requires changing the mindset of your organization. Translation: re-thinking the way you structure your organization is imperative to providing a truly blended content and commerce experience for your customers. Easier said than done, right? However, with the shift of empowered customers, they are no longer purchasing products – they […]
10 Change Management Tips for CRM Success
Focus On the People Not Just the System When implementing a new system such as Salesforce, regardless of an organization’s project management methodology (waterfall, agile or a hybrid), the approach is usually taken with the “lets get it done, can do” attitude. While this approach is helpful in completing the project on time and on […]
Organizational Change Management for Salesforce Communities
The Need for Change Management When implementing Salesforce Community Cloud for external users, companies don’t always implement the same Organizational Change Management (OCM) related activities as they do for their internal users. By applying OCM techniques to any aspect of the customer or partner journey, project stakeholders can better achieve their vision for building a […]
Trends in Governance: Change Management is Critical to Success
A recognition, especially among the practitioners themselves, is that effective change management is the key to successful governance. It is still an elusive and challenging function, but its placement as the critical success factor of a governance program is becoming more and more apparent. While all of the data-as-information points so far are relevant, the […]
The Grass is Greener
I love yard work. There’s something about the satisfaction that I get when I mow my grass, particularly the instant results and fruit of my labor, that I just can’t get enough of. Well, it’s spring where I live, and the season of yard work is upon us. A warm and wet winter has my […]