Posts Tagged ‘AI’

Let me tell you the story and the implication: Siliconangle.com has a story about a woman with Leukemia who had a first failed treatment. It was Watson, the AI, who correctly diagnosed this woman After treatment for a woman suffering from leukemia proved ineffective, a team of Japanese doctors turned to IBM’s Watson for help, which was […]

Every industry experiences cybercrime, but probably none more than financial services, at an average annualized cost of $13.5 million. If you look at the Breach Level Index, you will notice that some type of security breach occurs at financial institutions almost daily. These breaches can involve anywhere from a handful of records to tens of […]

There’s no question that financial institutions need cutting-edge technology to support growth. However, there is also no question that technology is not their core business. Therefore, it makes sense for them to partner – or even acquire – financial technology companies, which brings us to the topic of unicorns. What do unicorns have to do […]

Are you tired of hearing about artificial intelligence yet? Well, I have some bad news. It’s only going to become the most important thing in our lives. Every once in a while you read an article that completely changes and overwhelms the way you think about something. Today, for me, it was The Artificial Intelligence […]

Smart machines, which encompasses a group of cognitive computing technologies such as advanced machine learning, natural language processing, and prescriptive analytics to make decisions and solve problems without human intervention, have been receiving more attention in recent years due to the rise and success of solutions like IBM’s Watson. A smart application learns and adapts […]

MasterCard is looking at using artificial intelligence (AI) to help make businesses operate more efficiently. The global payment-technology company recently announced that it will be piloting a robot called Pepper, created by SoftBank Robotics. The robot will leverage MasterPass, MasterCard’s digital payment service solution that enables consumers to purchase from merchants. The first test for […]

The cloud is not new, but it remains incredibly important. Yes, leaders at financial services institutions continue to worry about the cloud’s ability to meet their strict security and privacy requirements. However, threats like cyberattacks are not stopping them from moving to the cloud. There are simply too many more advantages to operating in the […]

If there is one trend making more headlines than cybersecurity, it is digital. In a world in which people are now performing more searches on their mobile phones than on their computers, it is no surprise that financial institutions with legacy business models and strategies are flocking to adopt new technology that meets the expectations […]

Understanding your clients is paramount. The more you know about them, the more effective you can be at winning their business. For the fifth year in a row, Gartner reports that business intelligence (BI) and analytics has remained the number one priority for financial services companies. In fact, the research firm forecasts that the BI […]

We periodically take a closer look at the trending topics we are seeing in the financial services based on the work we are doing with clients, and the conversations we are having with industry leaders. According to Gartner, growth is the number one goal among senior-level executives in the financial services industry. How can they […]

There’s lots of talk about the effect that FinTech (or, at least the artificial intelligence (AI) and smart machines it’s producing) will have on jobs in the financial services industry. Here are a couple of examples. In a recent CFA Institute survey, respondents indicated that automated financial advice tools will have the largest impact on […]

  Royal Bank of Scotland (RBS), an organization whose brands provide financial products and services to personal and business customers in the UK and beyond, is putting artificial intelligence (AI) to work in its customer support department.