Digital Marketing

Some marketing insiders say that social media engagement is not a reliable or useful metric. Some point to a lack of evidence that social media engagement correlates to direct sales. In this episode of Here’s Why with Mark & Eric, Mark Traphagen will show you why engagement metrics should not only not be ignored, but […]

Every marketer knows that today’s customer has more choices, is better informed and more empowered than ever before. And, as marketer’s that requires us to create experiences our customers find amazing.  But, how do you define, plan and create any kind of transformation when you are not sure where you are? How do you communicate […]

We talk about personalization a LOT!  Especially when it comes to different trends in the Consumer Markets industry that have occurred over the last year and this coming year.  Personalization spans across many different topics, especially the ones we have discussed already in our 2015 trends, however, it is SO important that we are treating […]

In the final installment of this 2-part edition of Here’s Why, Eric gives Mark more predictions about where he thinks Google is headed in 2015. Specifically, they talk about Google’s Knowledge Graph as it currently stands and the advances they believe will be made to it in the coming year. Eric also explains the methodology […]

UPDATE: For the latest on how Rich Answers such as Featured Snippets have grown in Google search over the years, see Featured Snippets: New Insights, New Opportunities In a test of over 850,000 search queries, we found that Google offered some form of rich answer (AKA a knowledge box) 19+% of the time. If you […]

UPDATE: For the latest on how Rich Answers such as Featured Snippets have grown in Google search over the years, see Featured Snippets: New Insights, New Opportunities In a test of over 850,000 search queries, we found that Google offered some form of rich answer (AKA a knowledge box) 19+% of the time. If you […]

What makes a good story? Is it a dynamic hero, or a surprising plot? Credible conflict, or a fascinating theme? It’s hard to imagine that anything but divine intervention could be responsible for a hugely popular novel or film, and harder still to quantify the level of adoration that meets some YouTube video, blog posts, […]

In our last blog entry about Consumer Markets trends, we discussed the importance of the Customer Experience.  Gauging how effective the customer experience is depends on how seamless and easy the experience is.  Technology has proved to be a solution and help drive service and convenience to the consumer.  In 2014, we saw retailers adapting […]

In the first episode of this two-part edition of Here’s Why, Mark asks Eric for his industry predictions for the year 2015. Specifically, Eric reveals his thoughts on the changes that may come in terms of Google and social media. In light of the recent news that Twitter and Google are rebuilding their relationship, 2015 […]

  Experiential marketing has been around for a long time and for good reason!  It allows a consumer to interact with a brand, product or retailer in a unique experience with the intent to drive them to purchase the product/brand online or at a retailer in the future.  For many consumers, shopping is all about […]

Get caught up! We have updated this study two more times since this was published. See the latest version: Google Indexing to Tweets Appears to Decline. Late on Wednesday evening (February 4th, 2015), Bloomberg broke the news of a new deal between Google and Twitter. The following day Search Engine Land’s Danny Sullivan put together an […]

The Consumer Markets industry is definitely seeing its fair share of exciting innovations and changes.  With the consumer in control, brands and companies are vying for our attention and trying to outdo each other for our dollars.  Thinking about how far we have come in this industry, it’s important to be fun, to be nostalgic, […]