Skip to main content

Customer Experience and Design

Universal Design for Auditory Disabilities– Health System–Implementing Visual Alerts– 7

Continuing our series on ensuring accessibility in healthcare, the implementation of visual alerts is crucial. For patients with auditory disabilities, visual alerts provide an essential means of receiving important information. Here are some practical tips to effectively incorporate visual alerts in healthcare settings. The Importance of Visual Alerts Visual alerts ensure that critical information and […]

Universal Design for Auditory Disabilities– Health System–Implementing Captioning and Transcripts– 6

As part of our commitment to universal design in healthcare, providing captioning and transcripts is essential to ensure accessibility for patients with auditory disabilities. Here are some practical tips to effectively implement these tools in healthcare environments. The Importance of Captioning and Transcripts Captioning and transcripts are vital for enhancing communication and ensuring that all […]

Istock 1213756553

Universal Design for Auditory Disabilities– Health System–Promote User Control and Customization– 5

Promote User Control and Customization: Empowering Patients in Healthcare Continuing our series on auditory disabilities in healthcare, we turn our attention to the importance of promoting user control and customization. This principle empowers patients by giving them greater control over their healthcare experience, ensuring that their unique needs and preferences are met. The Importance of […]

Processed 2d5931fc 1b87 4ecc 97b4 94b3e7bf79ef

Shoptalk Fall 2024: Mission Debrief

Shoptalk held its first ever Fall conference in Chicago this past week and our very own Justin Racine, Principal of Unified Commerce, was present to take it all in. This year’s theme was 007, so Justin was on a reconnaissance mission to gain as much information on retail and commerce trends as possible. Here’s a […]

Woman Having Telemedicine Session

Universal Design for Auditory Disabilities – Health System – Enhancing Patient Engagement – 4

As we continue our series on auditory disabilities in healthcare, it’s crucial to emphasize the significance of creating an inclusive autograph experience. This principle ensures that all patients, regardless of their auditory capabilities, can fully engage and participate in their healthcare journey through accessible and empowering interactions. The Importance of an Inclusive Autograph Experience Autographs […]

Universal Design for Auditory Disabilities – Health System – Bridging the Gap – 3

  As we progress in our series on auditory disabilities in healthcare, it’s vital to address the importance of compatibility with assistive technology. This principle ensures that all patients, including those with auditory disabilities, can effectively access and utilize healthcare services through the use of technology designed to support their needs.   Understanding Assistive Technology […]

Diverse Team Working Together In Modern Co Working Space

Success Story: Enhancing Member Engagement with Marketing Cloud Personalization

Introduction  In today’s digital age, personalization is key to engaging and retaining members. A prominent labor union representing a large number of educators in a major metropolitan public school system recognized this need and partnered with Perficient to implement a scalable Salesforce Marketing Cloud Personalization solution. This collaboration aimed to drive member engagement, increase portal […]

Woman working with graphs and coding on holographic screen

Sitecore JSS Experience Editor Rendering Wrappers

Sitecore’s Experience Editor aids Content Author/Editor in creating pages effortlessly, however, it can be bewildering at the same time for authors who are creating new pages with minimal knowledge about the website’s placeholders and renderings. Experience Editor by default does not provide details about which rendering is present and what data source it is using, […]

Shared Medical Knowledge Benefits His Coworkers And Patients

Universal Design for Auditory Disabilities – Health System – Enhancing Visual Communication – 2

Welcome to Our New Series on Auditory Disabilities in Healthcare We’re excited to introduce our new blog series that delves into the crucial yet often overlooked topic of auditory disabilities in healthcare. Our goal is to shed light on the unique challenges faced by individuals with auditory disabilities and to highlight the importance of inclusive […]

Istock 913783962

Universal Design for Auditory Disabilities- Health System-Provide Multiple Means of Representation-1

Welcome to Our New Series on Auditory Disabilities in Healthcare We’re excited to introduce our new blog series that delves into the crucial yet often overlooked topic of auditory disabilities in healthcare. Our goal is to shed light on the unique challenges faced by individuals with auditory disabilities and to highlight the importance of inclusive […]

Group Of Business Persons Talking In The Office.

Elevating Employee Experience (EX) in the Age of AI

Addressing the Talent Shortage While fears of AI-driven job displacement dominate headlines, the real crisis looming is a $8.5 trillion talent shortage projected by 2030. Much like the famous ‘invisible gorilla’ experiment, where viewers focused on counting basketball passes miss a costumed figure walking through the scene, businesses risk overlooking a crucial element: the Employee […]

Diverse Team Working Together In Modern Co Working Space

The Lego Set of Sales: Why Salesforce CPQ Bundles Are a Game-Changer

  Remember the joy of opening a fresh Lego set as a kid? You had all these individual pieces, but the real magic happened when you combined them, following those picture-perfect instructions, to build something incredible. That’s the essence of Salesforce CPQ product bundles – taking individual products and services and transforming them into irresistible […]

Load More