Customer Experience + Design

Cindy O’Neill from Microsoft interviewed Perficient’s Martin Sizemore at HIMSS 2012 on accountable care, meaningful use, mobility, social media, cloud, portals and business intelligence solutions.

I have seen Business and System Analysts (SAs) get involved in various ways throughout the SDLC process. On one hand, Systems Analysts join forces with Business Analysts to gather business requirements and are required to approve the business requirements specification (BRS). The two work as a team with the business to understand the process, develop […]

Several of the organizations that represent some of the many stakeholders in the healthcare delivery system have turned up the volume against ICD-10, yet again. Some of the arguments against it are that there’s too much of a burden due to compliance work already being done on other directives and some have also exclaimed that […]

My neighbor, a physician, installed an EMR this year to qualify for Meaningful Use. He has given up the clipboard in favor of a laptop to expedite data entry into this EMR. He has also give up looking his patient’s in the eye while doing rounds. Instead, he’s heads down, keying data into the laptop […]

Currently, information systems process a range of healthcare data, inclusive of diagnostic, procedural, public health and research, which are streamlined for efficient processing and storage of data. However, the dynamic evolution of healthcare prevention, treatment and standardization is now merging various key objectives into a conglomerate of healthcare delivery. Chronic and acute clinical practices are […]

The Stage 2 Meaningful Use objectives defined in the Health Information Technology for Economic and Clinical Health (HITECH) Act may be the best first step toward more robust healthcare provider analytics and reporting. However, the beauty of these tools is not limited to meeting regulatory mandates alone. These data analysis and reporting requirements can usher […]

Gene Phifer spoke about the trends in what Gartner calls the User Experience Platform (UXP).  The big change from last year appears to be a split in the emerging UXP market into Suite vendors and Lean vendors. Gartner sees many vendors, such as IBM, Microsoft, and Oracle expanding more and more into the Suite side […]

This is a very important step in the implementation of EDI. This step informs several of your other decisions; hardware, additional software, staffing, etc. Your previously identified data needs will also help to determine your software package. When shopping for your EDI software package, make a check list of your requirements. Here are a few […]

The point of healthcare technology is to close the gap between quality, cost and access. As we have said before, EMRs don’t close the gap, but they are a very necessary piece to closing the gap. However, a gap still exists between the information in an EMR and the information a clinician needs in the […]

There is a lot of interest in Big Data these days. The common definition for Big Data is often considered to be data sets which are too large (e.g., hundreds of terabytes or into petabytes) to be handled by traditional means. Leveraging Big Data requires an extensive degree of parallelism of both data and computing, […]

Regardless of the pending ICD-10 deadline extension, the healthcare industry will still need aggressive effort in refinement of defensible ICD-10 General Equivalency Maps (GEMs), remediation of impacted processes and systems, and a roadmap to figure out how payers and providers can work together to achieve neutrality objectives. To date, there has been only limited guidance […]

Details, details, details; it is in the details. Details explain to the point so the “what” is not misconstrued. Explaining the details create the pain staking exercise of placing the future state of a project on paper before design starts. It is worth more effort than a theoretical paperweight, along with wasted time being grilled […]