Customer Experience + Design

Once upon a time last year, in a town not too far from you, there was a big hospital where a bright, young physician was providing care to a sick, old patient. Okay, let me save you some time. This fairytale, unlike those you are used to, doesn’t end simply by having Prince Charming (the […]

Today, a report by market research consulting firm RNCOS released findings that predict the healthcare technology market will grow at a compound annual growth rate of about 10 percent between now and 2018. About one-third of healthcare organizations now use cloud technology. According to Fierce Health IT: Continued innovation and government suppport for such tools […]

While my interest is always in the convergence of technology like the Internet of Things and healthcare IT, the role of sensors in managing health and wellness is just exploding. “The most popular device functionality in the wearable tech market is heart rate monitoring, with nearly 12 million such devices shipped in 2013. Pedometers and […]

As an implementation partner, we really enjoy working with the Communities platform. The built in collaboration with Chatter and the flexibility of configuration make Communities a major upgrade over traditional portals. But today I’m going to highlight another key benefit of that platform: branding and design with Salesforce Site.com. Site.com is free to use with […]

It seems appropriate on Valentine’s Day to write love letters. This is my letter of adoration to Meaningful Use. In the past, I have written about how much time and productivity is wasted in the average physician’s office handling phone calls about prescription refills. My physician’s office has successfully implemented their EMR software, and the […]

From the fun-loving portal chap that brought us Find a Provider tools that don’t make babies cry (read: Mark Polly), I bring to you a ranking of Mobile Health apps by App Annie. App Annie a ranking app that uses app store analytics and market intelligence to rank and visualize an app’s download, revenue, ranking, […]

What’s transforming the ways in which healthcare is provided? legislation new competition innovative incentives a call to refocus on priorities a more empowered and digitally engaged consumer, who has more and greater expectations for quality of care and convenience of care. a renewed attention on healthcare by the consumer market thanks to ongoing press about […]

Being a consulting firm, here at Perficient we have a “live anywhere, work anywhere” culture. What that means, essentially, is that while I live in Cincinnati, the colleagues that I work with daily live in places like Chicago, Phoenix, Atlanta, Houston…the list goes on and on. Add to that all of the places we travel […]

Over the past five weeks we have been counting down the top 10 trends that will drive the use Connected Health over the next year. Here they are at a glance: 10. M&A Meets Engagement 9. The Connected Healthcare Enterprise 8. Sharing Notes with Patients & Members 7. Care Knows No Bounds: Providing Remote Care […]

Here it is. After 5 weeks of the Connected Health Trend countdown for 2014 we bring you: Trend #1: Health Plans go Business to Consumer Are you at all surprised that the top trend is brought to you by the health insurance industry? Are you even more surprised that this is only the second time […]

Last week, at IBM Connect, I met an individual with the coolest title in all Profession Land: Global Lead for Serious Games. Her name is Phaedra Boinodiris, and after sitting in on her Birds of a Feather chat, along with a post chat dinner filled with good eats and new friends, I wanted to open […]

We are nearing the top of our list, and we bring you: Trend #2: Converting Unknown Consumers into Patients/Members Back in trend #6, I promised that one of the byproducts of the evolution of social media, namely this trend, would surface back up on the countdown. Here it is as promised. Before we get into […]