Digital Experience

It has been 15 years since the introduction of eCommerce and mobile shopping is well underway with mainstream consumers. With fast changing behaviors and high demands of consumers, retailers are utilizing technology to help satisfy their customers, however, they are still trying to figure out how to best use technology while providing a superior customer […]

While setting up the Websphere Cast Iron virtual appliance, it’s a common issue that password for “admin” is unknown (or the provided password would not work). And there is no information anywhere on how to reset the password before logging into the virtual appliance. I have gone through this issue and figured out a way to reset […]

Well, I am probably going to kick myself for trying to do this, but I have finally decided to write an overview of Google Search Appliance security.  I realize this is a bit like trying to write an article on how the Internet works – the topic is broad, it has been covered by many people […]

In last week’s article, What is Machine Learning?, I gave an overview of Machine Learning and provided a link to a very informative visual guide that describes how the technology works.  I also hinted at some useful applications within Enterprise Search.  I would like to cover a few of those that I have seen in recent months. […]

“Ultimately, when you do the right thing for the customer, everything falls into place.” Wise words for any enterprise, but particularly for those now considering digital transformation. And the speaker should know. Shantanu Narayen, president and chief executive officer of Adobe Systems, Inc., one of Perficient’s Strategic Partners, led his company through one of the […]

  PURPOSE OF THE REPORT It’s sometimes difficult to quantify and communicate the value of collaboration in monetary terms. In an effort to help businesses make better data-driven decisions, Google recently partnered with Forrester to quantify the value of going Google, highlighting not just the pure cost benefits of data center reduction, etc., but also the […]

What is Machine Learning?  Well, I have a general idea of how to explain Machine Learning – it is the process of training a computer using historical data and decisions, such that the computer can then make its own decisions in the future using all new data that it has never seen before.  For example, machine […]

Healthcare sites today all have “provider finders” and we rely on those those tools to help find specialists, surgeons, or doctors within our networks to maximize investment in our healthcare programs. Most of the provider search tools online are quite challenging to use and bring back so many options or irrelevant results…which is very frustrating. […]

In a recent IBM blog post, Brittany Haas discusses the key to driving digital transformation – Millennials. And when you think about it, it makes complete sense.  Millennials are the generation that have grown up in a completely digital world who don’t know what a suitcase phone is, a beeper or library card catalogs!  These […]

WebSphere Operational Decision Management  introduces a native branching capability in the Decision Center (ex-RTS) that provides intuitive solutions to the various project versioning requirements. Project branching in Decision Center Branches are an integral part of working with the Decision Center. Before starting any work, you need to select the target rule project as well as […]

There are many benefits to cloud-based applications versus on-premise, including simplified and fast implementations, flexible application access to align with an agile business, scalable solutions without additional hardware requirements, and lower IT costs and resources.  In the case of Salesforce, a leading sales automation and CRM provider, companies are able to quickly access critical sales […]

Over the last few years I have seen an increasing business need to incorporate cost effective communication tools to keep mobile workforces connected. I rarely go through a day without someone asking me how to increase collaboration with their virtual workforce, without increasing costs due to equipment, training, or software fees.  I love this question because I get to highlight […]