Experience Management

Russell Lewis (Adobe) and Daniel Stubs (Conde Nast) spoke at Adobe Summit 2015 about how to combine a variety of tools for a personalized experience. A testing solution and personalization engine are only as effective as the quality of data fed to them. Combine the powerful data aggregation and audience mining capabilities of Adobe AudienceManager […]

Sorry… this post is not going to teach you how to build a connector.  Maybe next time. Instead, I am going back a little earlier in the process.  I want to describe the process for qualifying our ability to build a new connector in the first place.  How do we estimate the level of effort?  How do we […]

Sometimes you may need know the password used to configure a connector. Here is simple Java program that can be used to do that. Please note this only works for GSA 3.x connector. public class DecrpytConnectorPassword { private static String fullPahtToCMKeyStore = “connector_manager.keystore”; private static String fullPahtToConnectorPorperties = “myConnector.properties”; public static void main(String[] args) throws […]

If you listen to over 6,000 business professionals, the answer would be YES!  Econsultancy, in association with Adobe has produced a Digital Trends report every year for the last several years. This year’s report, Digital Trends 2015, says Customer Experience is the top, single most exciting opportunity in the digital marketing world. 22% of the survey […]

Decision makers today are all about the bottom line, how can we increase productivity while still lowering operational costs?  These are typically mutually exclusive goals, but does it have to be that way?  Reducing costs may not maximize profits, if we consider technologies that increase production efficiency and we agree that greater productivity is a direct […]

I would like to congratulate Anu Pidaparti, Lead Technical Consultant, for achieving her Google Search Appliance (GSA) Qualified Deployment Specialist certification.  Anu is the 6th GSA Qualified Deployment Specialist on our Google team. The 4-part certification process is rigorous and designed to validate the experience of individuals among search partners. The qualification process includes certification […]

Written by Paul Plakut This is installment three of a multipart series on Sitecore 8 – A Modern Experience Manager. If you are wishing to start at the beginning of the series, please begin HERE. I left off with an explanation of FXM or Federated Experience Manager; a powerful way to extend Sitecore 8’s toolset […]

I recently helped one of our clients configure their website to get sitelinks search box working. The following is a brief recap of my work. [Although metlife.com is used as an example in this post, I have had no working relationship with metlife.com] In early September, Google announced an improvement to sitelinks search box, which […]

Yesterday a client asked me what Key Performance Indicators (KPIs) they should be tracking on their public site search. At first I was afraid I would not be able to answer this question – I don’t know their business or website nearly as well as they do. I know the wide variety of statistics that are […]

Gartner has released its Magic Quadrant for Horizontal Portals 2014 and it contains some interesting surprises.  For the first time in several years, Gartner has moved IBM and Liferay ahead of the other vendors in both vision and execution ability. The leaders for 2014 are still the same leaders as in 2013 and 2012. For […]

In last installment, we carefully examined the usage of document filters in creating feed XML. Feed protocol is a push mechanism for the content source to send information to GSA. Since GSA connector framework 3.0, GSA introduced a Lister/Retriever model, which was first implemented in File System Connector. The connector is no longer using the […]

In this installment, we will discuss how the document filter is utilized by Connector Manager to achieve its functionality. Sometimes it’s very easy to show what’s happening with the code itself. I duplicated many section from Google site, and also provide link to the original source. Since Google engineers keep updating their implementation, the observation […]