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Mark Polly

Mark Polly is Perficient's Chief Strategist for Customer Experience Platforms. He works to create great customer, partner, and employee experiences. Mark specializes in web content management, portal, search, CRM, marketing automation, customer service, collaboration, social networks, and more.

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Blogs from this Author

IBM Docs V1.0.3 Now Integrates with IBM Connections

On June 25, IBM announced the availability of version 1.0.3 of IBM SmartCloud Docs.  If you haven’t heard of IBM SmartCloud Docs, it is similar to Google Docs. You can store and edit documents, spreadsheets, and presentations right on line without having to have desktop software installed.  IBM allows you to edit both Microsoft Office […]

Newsgator Introduces Internal Communications Solution

So what do you do if you are a vendor of social software running on SharePoint and Microsoft includes many of your capabilities in SharePoint 2013?  Well if you are NewsGator, you introduce a solution that leverages your expertise in social systems and delivers to a very important stakeholder of the corporate intranet. Essentially that […]

12 Technologies That Are Improving at Insane Speeds

Business Insider published an article titled “12 Technologies That Are Improving at Insane Speeds” describing a McKinsey report about technologies that are disrupting the global economy.  The image shown here summarizes the 12 technologies and provides a glimpse into the amount of technological improvement provided over the years. Not surprising to me is that areas […]

SAP and IBM WebSphere Portal working together

Integration is a long-standing requirement satisfied by enterprise portals.  Over the past 10 years, integrating SAP and IBM WebSphere Portal has been top of mind for a lot of people.  Marty Lechleider spoke at the IBM Exceptional Web Experience Conference on the offerings IBM has for integration. Both IBM and SAP have multiple products, so […]

Digital Asset Management in IBM Digital Experience

I mentioned in a previous blog how IBM is integrating Digital Asset Management (DAM) into WebSphere Portal and Web Content Management. At the IBM Exceptional Web Conference, IBM’s Stephan Hepper is demoing this integration. The DAM is actually the MediaBeacon product and IBM and MediaiBeacon have created seamless integration between the products. By combining both […]

Developing SharePoint 2013 Apps

I recently purchased the book Microsoft SharePoint 2013 App Development to try to get more familiar with the changes coming about in SharePoint 2013 apps.  The link points to the O’Reilly site, but you can also get it from Amazon too.  (As a side note, I find it very hard to read a printed book […]

McKinsey survey shows social tools usage continues to rise

Anthony Myers posted an article on CMS Wire with results of McKinsey & Company’s latest survey about the use of social tools inside corporations.  I highly respect McKinsey & Company, so I want to pass this information along.  The main results are shown in the image here.

Chatter to become the primary interface for salesforce.com

We continue to follow closely the developments at salesforce.com because of the now wide range of solutions available through their platforms.  For example, I recently blogged about how to use Force.com to build a portal .  Salesforce.com also has Chatter, which is an extremely powerful social platform that runs on browsers, desktops and mobile devices. In […]

What is new in IBM Connections 4.5

In January, IBM announced an update to IBM Connections.  Now called IBM Connections 4.5, the major new feature is the addition of a document library.  The document library feature is based on IBM Filenet, and includes the standard features you would expect to see: check-in/out; upload documents; search; the ability to set document types, and […]

Salesforce: Can I really build a portal on the platform?

Back in 2012, Gartner included Salesforce.com in their Horizontal Portal Magic Quadrant as a Visionary.  Since that time, many people have scratched their head wondering how is a CRM system a horizontal portal?   In fact, Michael Porter recently blogged about Virgin Airline’s new employee portal built on Salesforce.  But the real story behind Salesforce […]

IBM Connect: Social CMO

Michael Porter (@porteronportal) and Saren Sakurai (@saren) of Perficient spoke at the last day of IBM Connect 2013.  The title of the talk is the Social CMO: Engaging the Consumer.  The goal of digital marketing is the right message to the right audience at the right time on the right device. 4 primary objectives of […]

IBM Connect: Active Site Analytics and WebSphere Portal

Thomas Stober, IBM Lead Architect WebSphere Portal Foundation, gave a presentation at IBM Connect 2013 titled “Enhance WebSphere Portal Delivery with Real time Active Analytics Insights”.   Of course, site analytics tracks user interaction with your site and can be a key input to help you optimize your portal design.  It also can play an […]

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