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McKinsey survey shows social tools usage continues to rise

Anthony Myers posted an article on CMS Wire with results of McKinsey & Company’s latest survey about the use of social tools inside corporations.  I highly respect McKinsey & Company, so I want to pass this information along.  The main results are shown in the image here.

What I found interesting is that over 70% of the companies use social technology internally and externally.  The external usage at 74% is somewhat remarkable as many companies are still trying to figure out how to engage in social networking.

Also interesting is that almost 50% said employees had access to social tools from mobile devices.  You can see the entire article here:  McKinsey Global Survey Finds Social Tools Taking Hold in the Networked Enterprise

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Mark Polly

Mark Polly is Perficient's Chief Strategist for Customer Experience Platforms. He works to create great customer, partner, and employee experiences. Mark specializes in web content management, portal, search, CRM, marketing automation, customer service, collaboration, social networks, and more.

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