Juliet Silver – General Manager, Corporate Operations, EMEA

Previously, I discussed the benefits of adopting cloud into the healthcare industry. In this post, I want to address the main question; why implement cloud in healthcare? Cloud is more than a place to store data; it has become an ecosystem of tools for enterprises to make the most of their business. For healthcare organizations, […]

This blog series highlights the benefits of cloud adoption in healthcare. It wasn’t that long ago that healthcare organizations shunned the cloud due to the perceived immaturity of cloud vendors and concerns over the potential risk associated with a data breach. Fast forward to today, and the industry’s position on cloud adoption has pivoted significantly. […]

Governance forms the framework for information, content, and knowledge management to operate. Establishing clear, common, and consistent models in healthcare upon which to ground governance components provides a solid foundation executing the management activities that enforce these governance requirements. This ensures the consistency and relevancy of the information for the business – the ultimate goal […]

Of all the governance trends, none is more foundational and critical to the success of the governance program – indeed the organization itself – than the need for accurate, consistent, and relevant models that communicate the meaning, use, and residency of the assets of the enterprise. Modeling not only addresses the integration and ingestion of […]

Democratization of Ownership and Stewardship The rise of big data, self-service, and more powerful and flexible end-user information visualization and preparation tools, consumer/ member/patient experience is impacting governance in a significant manner with regard to structure, decision rights, and accountabilities. End-users are gaining more control of these assets, including the ability to integrate and manipulate […]

Related to the trend of recognizing the difference between information and data, content, and knowledge is that governance of information requires it be viewed as a business capability. This recognition is starting to take hold because healthcare organizations are realizing that it is the business needs and drivers that supply the context for data, content, […]

Historically, a key driver for the establishment and application of governance has been to address regulatory and compliance concerns. The business intelligence and analytics space has been an early adopter of the practice, and the evolution of governance adoption is starting to expand into the consumer, patient and member engagement and experience domains. These are […]

While all of the data-as-information, content, and knowledge points so far are relevant, the governance model has little value if people don’t know how to access, how to interpret, and ultimately how to use the core,data and its embedded information. This is where organizational change management (OCM) plays a key role. Data’s value lies with […]

The subject of governance often comes up whenever leadership is asked about some of the more critical capabilities that an organization must possess. This is often driven by regulatory and compliance concerns, but as data becomes more essential to business and clinical decisions – as well as the recognition of information, content, and knowledge as […]

The cloud is here to stay. The benefits and value of cloud applications and storage cannot be ignored. That said, this existence of information, content, and knowledge beyond an organization’s traditional on-premises data stores presents special challenges to the governance program. Using external sources for information creates a lack of direct control and also challenges […]

Big data itself does not alter the approach to governance nor its framework. And big data isn’t just about data – it’s also concerned with managing and governing vast amounts of content of varying types such as video, images, voice, etc. Accountabilities and decision rights still need to be assigned; clear rules, processes, controls still […]

The trend of treating information, content, and knowledge as assets means that ultimately these things need to be addressed and accounted for just like all other assets in a business. This means making it a part of the organization’s balance sheet – if not formally, as accounting principles do not yet support this capitalization concept […]