Customers want to interact with a website that adapts to their needs, and as a result, the key segments of the modern customer digital experience are personalization and convenience. Customers not only expect the ability to make purchases or leave comments, but they also expect those interactions to be saved for the purpose of updated […]
Drak Twining
Drak Twining is an Associate Software Engineer in Custom Product Development. They primarily work on internal projects with Twilio Flex and related Cloud Contact Center software.
