Bank of America is ready to compete with Venmo by introducing a Zelle widget. The Zelle widget can be added to the home screen of a mobile device, similar to a weather widget, so that bank customers can send money. While the widget eliminates the need to open BofA’s mobile banking app, users must have […]
Bo Berg
Bo Berg specializes in strategy, innovation, systems architecture, and technology transformation. With over 20 years of experience, he has led digital transformation efforts to revamp financial service businesses by adopting digital technologies. He has provided strategic leadership for companies to incorporate blockchain technology into their commercial and retail banking applications.
Blogs from this Author
3 Financial Services Trends We’ll See in 2021
Customer Engagement & Experience This is a topic on everyone’s top 10 trend list for 2021. Historically, the customer engagement and experience in many financial institutions have tended to be very product- or service-focused and can be very dysfunctional across channels. Customers want to have an overall engagement with their financial institution around products and […]
5+ Areas Financial Institutions Must Focus on in the Current and Post-COVID-19 Era
We have been talking about digital transformation for over 10 years, and the financial industry has been leading the change, albeit at its own pace. This year COVID-19 has been a major disrupter, immutably altering the traditional brick and mortar channel. Financial institutions must begin now to prepare a solid 2-year plan to manage this […]