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How Should You Structure Your Power Platform COE?

The following is the fourth in a series of blogs about how a center of excellence can help you unlock the potential of your people and Power Platform.

So far in this series, we have discussed how Power Platform enables your makers to improve business processes by developing low-code applications and how a COE enables them to do that effectively. But how do you get started with a COE, and who should be involved?

Power Platform COE Team Structure

You know why you would need a COE, but do you have the right people in your company or do you need to hire additional people? Who are these people?

The roles you want to include within the Power Platform COE can be categorized as follows:

  • Champions
  • Organizational change agents
  • Development
  • Operations and engineering


Support Citizen Developers

Champions are responsible for empowering the maker community. Champions have preexisting knowledge of how to utilize Power Platform and aim to share their expertise and mentor makers. They provide internal consulting, escalate issues that arise, perform any platform troubleshooting needed, and triage new requests that come in.

Organizational Change Agents

Support the Community

Organizational change agents are focused on helping improve the Power Platform community by communicating with people in the business, providing training and workshops, and creating awareness through activities such as hackathons and success stories. While champions work to aid the makers, organizational change agents aim to evangelize the Power Platform throughout the entire organization.


Supports Product Owners

The development team’s role is to make life easier for the product owner. To do this, the development team migrates legacy applications, creates new applications, creates application templates, designs use cases, architecture, and builds reusable utilities. This, along with the role of operations and engineering, serves to help the makers by giving them the tools to make building applications easier and more consistent.

Operations and Engineering

Supports Application Development

The operations and engineering team’s focus is quite simple: supporting makers. The team does this by building the guardrails and tools that makers need to build and deploy applications more easily, including connectors and reusable APIs, reusable UI components, application templates, importing and curating data for use in Power Platform solutions, and governance automation. All of this works to enable self-service for makers.

How to Get Started With a Power Platform COE

In our final blog in this series, we will walk through how you can get started with a Power Platform COE and put the above roles from your structure into action.

Learn More

To learn more about how a Power Platform COE can drive innovation in your business, follow this link and download the guide.

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James Patterson

James is a Senior Marketing Coordinator at Perficient, responsible for cloud transformation marketing. He has been at Perficient since January 2019. James is originally from Australia but now calls St. Louis home.

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