Released in 2017, Amazon Connect makes building a contact center easy and affordable. In this video demo you will learn:
- What AWS and Amazon Connect are
- The benefits of using Amazon Connect for your contact center
- How to set up a basic inbound contact center
Avoid Contact Center Outages: Plan Your Upgrade to Amazon Connect
Learn the six most common pitfalls when upgrading your contact center, and how Amazon Connect can help you avoid them.
Watch the video below:
For more information on how Perficient can help you get the most out of Amazon Connect, please get in touch with us.
