Building a Basic Inbound Contact Center with Amazon Connect

Released in 2017, Amazon Connect makes building a contact center easy and affordable. In this video demo you will learn:

• What AWS and Amazon Connect are
• The benefits of using Amazon Connect for your contact center
• How to set up a basic inbound contact center

Revolutionize Your Business With Generative AI

From product design and software development to virtual agents, content creation, and reporting, GenAI is transforming business. Our AI experts help you unlock GenAI’s full potential and drive growth.

Let’s Get Started

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For more information on how Perficient can help you get the most out of Amazon Connect, please get in touch with us.