Customer Experience and Design

#HIMSS18: Digital, Data and the Patient Experience

#HIMSS18 brought together 45,000+ professionals from around the world for five days of education, innovation and collaboration to help uncover the promise of health information and technology.

After arriving on site, I witnessed thousands of healthcare professionals approaching the convention center and slowly trickling into the vendor hall. The convention hall featured 1,300+ companies and booths with professional displays of lights and visuals, taking days to construct on location.

The Digital Essentials, Part 3
The Digital Essentials, Part 3

Developing a robust digital strategy is both a challenge and an opportunity. Part 3 of the Digital Essentials series explores five of the essential technology-driven experiences customers expect, which you may be missing or not fully utilizing.

Get the Guide

The vendors were prepared to expand your thinking about the current topics impacting healthcare and health IT today – and share innovative approaches to addressing complex healthcare challenges.

I spent most of my time on the exhibitor floor but was able to sneak away to sit in on a few of the educational sessions to learn more about how digital and data are impacting healthcare.

The Major Trend

The major trends for #HIMSS this year were digital, data and the patient experience. I participated in many conversations on how to streamline efficiency while maintaining simplicity and user functionality and there was a heavy focus on data – specifically access and security. Generating a 360-degree view of patients requires organizations to undergo a digital transformation, a modernization of every aspect of their organization. A superior patient experience requires both front end and back end systems working together to deliver a seamless experience.

Whether you have a passion for education, love a good sales pitch, or desire a need for continuous networking opportunities; HIMSS can provide you with whatever you seek. Attending #HIMSS18 was a great experience and the showmanship was parallel with a Las Vegas production.

Be sure to take the time in the future to attend a HIMSS conference so you too can be where the world connects for health.

About the Author

More from this Author

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Subscribe to the Weekly Blog Digest:

Sign Up