IBM is Enterprise Social Software Market Share Leader Again

IBM announced that it is once again the market share leader in Enterprise Social Software according to IDC.  This marks the fifth year in a row that IBM has maintained the market share leader position.  According to IBM, “Tens of millions of users today rely on IBM’s Social Business software…”, IBM Connections.

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IBM has spent a lot of time and money making Connections a strong platform for both on-premise users (branded IBM Connections) and cloud-based users (branded IBM SmartCloud for Social Business).  IBM has also done a good job of integrating Connections with other products, including IBM Digital Experience Suite, Smarter Workforce, and Social Learning systems.

CMSWire asked IDC about other companies it cited in its research, however a IDC spokesperson declined comment. IDC does not release market data from its Worldwide Software Tracker to the media. According to CMSWire, it will publish reports in May and June that contain market forecast information, which provides more context of where the market is headed.