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Customer Experience and Design

Top 5 Technology Trends in Healthcare – February 2013

The healthcare IT field is rapidly developing and changing. Emerging technology and updated regulations put pressure on healthcare providers and health plans to stay ahead of the curve. Perficient creates a monthly list that explores some of the current topics and issues in health IT. This list examines the most talked about issues and technologies that are currently affecting the industry.

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HCBlog Top5

Patient Engagement under Meaningful Use

A key theme of Stage 2 meaningful use is engaging patients in their own care. Building on the Stage 1 requirement that 50% of patients be able to view their documents electronically, Stage 2 mandates that 10% of those patients actually do so. Clinical summaries must be provided following each office visit and select patients will receive notifications and reminders for additional care. Secure messaging to patients, another Stage 2 requirement, can connect them with helpful care information.

Population Health Management

PHM is a concept that includes the healthiest and the sickest individuals by improving the overall health of high- and low risk patients by addressing personal health behaviors that may contribute to health through care, communication and education. PHM places an emphasis on primary care to provide preventative, acute and chronic illness care, which is coupled with efforts to educate patients and encourage behavior and lifestyle changes.


Interoperability plays a key role in ensuring systems can communicate with each other to share information. It helps to reduce redundant data entry, speed access to information and create a real-time flow of information through an enterprise IT system. The key benefit of creating interoperability is to improve the visibility, sharing and re-use of data collection between disparate healthcare applications and devices.

Mobile Health

Healthcare organizations have embraced mobile technology, as it streamlines healthcare, provides immediate access to important patient information, and allows for increased coordination across the continuum of care. Patients and members are able to easier access healthcare professionals, online medical information, and care alternatives to contain costs and improve quality by using mobile technology.


Starting in October 2014, the U.S. healthcare system will begin mandating the use of ICD-10 codes to replace the ICD-9 coding system. The updated ICD-10 codes will be more specific and allow for more precise billing and address advances in medical knowledge and technology.

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