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Posts Tagged ‘Social Media’

New White Paper! Social Media & Collaboration are Transforming Healthcare Delivery

The healthcare industry is experiencing revolutionary changes stemming from the rapidly shifting role of the patient within the care model. This is resulting in demand for easier access to healthcare professionals, access to online medical information and alternatives to contain costs and improve the quality of care. Innovations in social media and collaborative technologies provide […]

Do Brands on Facebook Deserve a “Pass” When They Fumble Conversations With Consumers?

So the office is a-twitter right now (apologies for the obvious social media pun) over this afternoon’s Facebook post by Nine West. I’m wearing their shoes right now…I invite them into my news feed and my inbox…but today’s post strayed a little outside the foul pole. In an attempt to mirror the voice of a […]

Social Business Replacing Social Media in Healthcare

This week alone I fielded three requests from healthcare organizations looking to embed social media into their traditional portal collaboration strategies. The interest can be divided into these camps: Organizations looking to implement enterprise portal solutions that provide colleagues with a way to communicate in a dynamic way. This is oftentimes being done more specifically […]

Building a Successful Strategic Plan for Managing Your Social Content

What kind of content should you put into your social media campaigns? There are no simple answers, but if you

Changing the Collaboration Landscape

I just read an article at David Strom at ReadWrite Enterprise.   It’s titled, “How Lotus Notes Changed the Collaboration Landscape“.  The title is a bit of a misnomer.  It should really be, “A Short Review of Social Technologies and how They Will Change the Collaboration Landscape”.  Yeah, neither is all that catchy but the second […]

A Baker’s Dozen: Tips for Successfully Managing Your Brand on Facebook (Part II)

I’ve collected my top 13 tips for successfully managing your brand’s Facebook presence. Yesterday, in part I of my post, I detailed my first six tips. Today I’ll share the rest. 7. Be curious: Ask questions There are two types of questions that accomplish three things. The first is fan engagement questions. They can be […]

A Baker’s Dozen: Tips for Successfully Managing Your Brand on Facebook (Part I)

Launching your brand’s Facebook page can be scary. Was it truly the right move? Will it pay off? Will anyone “like” us? Will enough people “like” us? You have the ability to make all of those answers be “yes.” If you’re asking these questions, I’m assuming you’ve already sold the value of Facebook to your […]

Social Business Era: The 5th Great IT Era

Sandy Carter from IBM just published a YouTube video called: 5th Era – Social Business.  Sandy is IBM’s Vice President of Social Business Evangelism and has been publishing lots of interesting videos and blog posts.  At just over 3 minutes the video is a good break from your day. In this video, Sandy describes the […]

Gartner Magic Quadrant on Social Software in the Workplace

Gartner recently published the 2011 Magic Quadrant on Social Software in the Workplace. Not surprisingly, the market leaders are IBM, Jive and Microsoft. Gartner views IBM’s size and product breadth as major contributions to its ranking. Also, IBM Connections has many, many large implementations under its belt. IBM’s challenges come from the complexity of installing […]

IBM Announces new Social Software

IBM just announced new mobile social applications.  IBM has been a leader in the social marketplace over the last several years and this announcement continues their leadership status. The announcements cover applications for iOS, Android and Blackberry devices, so they have the major players covered. Here are the new applications IBM announced: New social networking […]

Forrester's latest Wave for Enterprise Social software

Forrester has just published their latest research on Enterprise Social software systems.  The Wave chart shown here indicates that Jive, IBM, NewsGator and Telligent lead the list of vendors.  You can get the entire report at forrester.com. In analyzing the top four leaders in the Enterprise Social Software space, Forrester says: Jive SBS: “… continues […]

Forrester’s latest Wave for Enterprise Social software

Forrester has just published their latest research on Enterprise Social software systems.  The Wave chart shown here indicates that Jive, IBM, NewsGator and Telligent lead the list of vendors.  You can get the entire report at forrester.com. In analyzing the top four leaders in the Enterprise Social Software space, Forrester says: Jive SBS: “… continues […]

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