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Forrester’s latest Wave for Enterprise Social software

Forrester has just published their latest research on Enterprise Social software systems.  The Wave chart shown here indicates that Jive, IBM, NewsGator and Telligent lead the list of vendors.  You can get the entire report at

In analyzing the top four leaders in the Enterprise Social Software space, Forrester says:

  • Jive SBS: “… continues to drive to establish and lead “social business” as a new software category.”
  • IBM Connections: “… continues to move fast and exploit early bets on social. The company is now actively integrating Connections with its broader portfolio — including its portal, content, and business intelligence product lines”
  • Telligent Enterprise: “… maintains a razor-sharp focus on analytics, a platform designed from the ground up for extension, and a growing and impressive stable of partners.”
  • NewsGator Social Sites 2.0: “…takes SharePoint’s social offering to higher levels through its close partnership with the software giant. “
Forrester Wave for Enterprise Social Software

Forrester Wave for Enterprise Social Software

To be considered in the report the products had to offer a wide variety of social capabilities, including most of these: blogs, wikis, microblogging, activity feeds, communities, tagging, tag clouds, RSS, and discussion threads.  In addition, each product had to have five in-production references and had to be considered for inclusion in other Forrester’s research like social collaboration.

You can follow me on twitter @markapolly.

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Mark Polly

Mark Polly is Perficient's Chief Strategist for Customer Experience Platforms. He works to create great customer, partner, and employee experiences. Mark specializes in web content management, portal, search, CRM, marketing automation, customer service, collaboration, social networks, and more.

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