Gartner recently published the 2011 Magic Quadrant on Social Software in the Workplace. Not surprisingly, the market leaders are IBM, Jive and Microsoft.
Gartner views IBM’s size and product breadth as major contributions to its ranking. Also, IBM Connections has many, many large implementations under its belt. IBM’s challenges come from the complexity of installing and integrating all their various systems.
Jive is considered a leader for its innovative features and strong partnerships. Jive also has several larger implementations and has recently been pushing its integration with SharePoint. On the downside, Gartner has some concerns about Jive’s size.
Obviously, Microsoft’s size is not a problem. Gartner really likes Microsoft’s product line, and their ease of integration. But Gartner really likes SharePoint’s future possibilities due to its recent popularity in the enterprise space.
How does Gartner’s research compare to Forrester’s? Forrester lists IBM, Jive, Telligent and NewsGator as their leaders. You can see Forrester’s Wave in my previous blog post.
For comparison sake, I’ve included a picture of the Magic Quadrant from 2010. You can see that IBM, Jive, and Microsoft were the only leaders then as well. Oh by the way, all three were leaders on 2009 too. So the leaders continue to lead and the others continue to try to catch up.