Posts Tagged ‘Office 365’

Yesterday Microsoft announced the availability of new calling capabilities in Teams, including PSTN dialing, call history, hold/resume, speed dialing, call transfer, voicemail, and many more features. This follows Microsoft’s announcement at Ignite 2017 that Teams will replace Skype for Business as the primary communications tool in Office 365, and adding these calling capabilities moves us […]

What We’ve All Been Waiting For. Following the team’s Q3 update, it was only a matter of time before they turned on the power for a long awaited piece of functionality. Unfortunately, it’s only rolling out to first release tenants, but that shouldn’t stop people from starting to get their hands on it. After Ankit […]

Gain all the advantages of a cloud contact center while still leveraging your investment in Office 365 or Skype for Business with Clarity Connect. Clarity Connect was developed exclusively for and is native to Skype for Business. As a result, no additional software clients need to be installed – agents and supervisors can just open […]

In the Episode 54 of the renamed Teams on Air broadcast (https://aka.ms/TeamsOnAirReplay), Sr. Product Marketing Manager and host Delanda Coleman along with General Manager of Skype for Business and Microsoft Teams Lori Wright recapped the news from Ignite 2017 along with a Q&A. If you’ve read my previous recap of the keynote from Ignite 2017, […]

I was thinking about some of the features of Office 365 that would benefit our larger customers and saw an email from a colleague about Microsoft’s Ignite session on Multi-Geo. Microsoft has been hard at work for the past few years to build out functionality in Office 365 to support regional data at rest service […]

Back in April 2017, Microsoft announced the release of support for Modern Authentication for the Skype for Business Online PowerShell Module. Adding Modern Authentication introduces new scenarios where multi-factor authentication (MFA) can be used for authenticating remote PowerShell sessions out to Skype for Business Online. Using MFA for authentication for PowerShell sessions provides another layer […]

Today at Microsoft Ignite 2017, Microsoft officially announced what was accidentally released a couple weeks ago. Microsoft Teams will become the primary unified communications (or rather, intelligent communications) platform in Office 365. Skype for Business Online will still be available for an unknown amount of time to allow organizations to make the transition to Microsoft Teams. […]

More and more Skype for Business functionality is making its way into Microsoft Teams. I opened my Outlook client today to create a new Microsoft Teams meeting, and, to my surprise, there is a “Join by Phone” option with a dial-in number and conference ID: It looks like Teams is using the dial-in conferencing information that […]

With one week to go until Microsoft Ignite 2017 in Orlando, FL, I decided to take a look at the Skype for Business sessions to see which ones gave clues about new and upcoming features to the product. Here are the top four that I found. First, there is Real Time Communications with Network Planner. It […]

Research firm Gartner recently issued its Market Guide for Implementation and Migration Services — Microsoft Office 365, SharePoint and Skype Services. This guide is intended to help organizations select vendors to assist with complex migrations to Office 365 while decreasing risk. According to Gartner’s research, 86% of respondents said that they already have moved or […]

Making the move to the cloud can be intimidating. There are many things to consider: What are the best practices? Who are the most knowledgeable vendors? Which is the best solution? But one consideration that should be at the forefront of all cloud migration decisions is security. Many organizations can be hesitant to make the […]

Identity and authentication management is the most crucial component of any migration to Office 365. Office 365 uses the cloud-based user authentication service Azure Active Directory to manage users and offers three identity models: cloud-only, synchronized, and federated. It is important to carefully consider which identity model to use, as well as the cost and […]