Gain all the advantages of a cloud contact center while still leveraging your investment in Office 365 or Skype for Business with Clarity Connect. Clarity Connect was developed exclusively for and is native to Skype for Business. As a result, no additional software clients need to be installed – agents and supervisors can just open a web browser to get started.
Clarity Connect does not duplicate or complicate Skype for Business’ infrastructure or call control, and has full access to its unified communications and collaboration functionality. Best of all, there’s no need for additional on-premises infrastructure, reducing costs and improving efficiency.
Clarity Connect is cloud-managed, so you can deploy a contact center for Office 365, or for a cloud-hosted or on-premises installation of Skype for Business. Clarity Connect is fully featured and is exceptionally well designed. We have high-profile clients in finance, education, healthcare, retail, and many other verticals.
Find out how we can help you improve customer service and reduce costs today: http://clarityconnect.perficient.com/