Posts Tagged ‘marketing’

Patrick Stokes, VP for Product Management at Salesforce provided highlights of the social roadmap for their Marketing Cloud.  The following are the four areas that are the focus of the roadmap: Publsih Engage Listen Advertise The social tools in the Marketing Cloud include Radian 6, Buddy Media and Social.com.  These tools are integrated with ExactTarget […]

Brian Andersen (LUMA Partners) and Robin Bordoli (Marketo) gave a great presentation on the Marketing Technology Landscape.  This area is to broad to get into details in one hour, so they presented an overview of the market and then suggested the following three tactics to cope with the vast amount of change going on: Accept […]

Barbara Meskin from Jim Beam presented how that brand learned how to engage customers through social media on a global scale.  The journey that she decribed included the following steps over two years, although these things were not done linearly all the time: Social Audit – here they had to figure out what they had […]

I attended a panel discussion on the power of content in your marketing efforts.  The panelist agreed that content is really important, but it is becoming clear that lots of content is more important than spectacular content.  Content like white papers or blog posts take a lot of time to put together, so you may […]

We had a panel discussion today on the use of Social Media in Regulated Industries.  We focused on Healthcare and Life Sciences, but the same info applies across the industry landscape.  In regulated industries, social media is especially scary because conversations can be negative, can involve complex subjects and can involve regulatory compliance issues.  For […]

This week I’m at Dreamforce13 put on by Salesforce.com.  Salesforce has been making a strong push into the Portal and Social space in the last several years. Bryan Wade, ExactTarget Vice President of Email Products highlighted the features in the ExactTarget Marketing Cloud. When we talk about customer experience, marketing has been playing an increasingly […]

Last week on the MARTA in Atlanta, Georgia I sat next to a poster advertising business courses at Herzing University.  Having never heard of it, I looked it up to find that it is a for-profit establishment, as opposed to a traditional research university, which may in-part explain the approach they took.

Melody SmithJones (@MelSmithJones) has a great article on the newest evolution of Digital Marketing.  No, it hasn’t flatlined. Instead it’s matured to the point where digital marketing is marketing.   Here are the points he was making in summary: The average amount of time consumers spend with digital media every day could surpass television viewing […]

Forrester and Nate Elliott just released a short but insightful paper on Why FaceBook is Failing Marketers.  He and the other authors include survey feedback from the value marketing professionals receive from Facebook.  It’s worth it to read the whole article if you have access to Forrester. What I like best is his analysis of […]

Today I herald to you from my hometown of the Queen City (otherwise known as the midwestern gem of Cincinnati). In the business world Cincinnati is often known as the “Home of Procter & Gamble”. However, it is also home to an even more important, and oftentimes more surprising, business engine. After New York City […]

So we’ve seen a trend lately that some hype with overblown expectations but that remains a significant development.  Specifically, a blurring between the lines of what a CIO does and what a CMO or Chief Marketing Officer does. Old World CMO: Take care of the brand.  Enable greater sales through lead generation. Use external tools […]

I peeked in my U.S. Mail mailbox this morning and found a nice ad from Walt Disney World in there with all my other mail. Normally that piece of mail would have been thrown out with all the other junk, but something caught my eye.  The item is a colorful, three-fold, heavier stock flyer with […]