Posts Tagged ‘healthcare’

Yesterday, Perficient and Microsoft teamed up for the webinar, “Building the Better Healthcare Dashboard.” Joseph Paranteau, Principal Platform Solution Specialist at Microsoft, and Martin Sizemore, Healthcare Principal at Perficient, joined together to take a look at the business side of key performance indicators, and show attendees how Microsoft SQL Server 2012 and Sharepoint 2013 deliver […]

Perficient’s Michael Porter and Mark Polly have been feverishly posting updates from the ground at IBM Connect in Orlando. There is a lot of information, so let’s jump into it: Successfully Piloting Social Business Software Tufts Health Plan – Creating a World Class Experience Digital Experiences Critical to Healthcare Industry Success Healthcare Portals: 5 Core […]

Mark Polly (@markapolly) and I (@porteronportal)  presented here at IBM Connect on Healthcare Portals.  It’s a huge subject so we chose to focus on 5 things you absolutely must do when interacting with your consumers, patients, or members.  Here’s the slideshare.

Bill Pappalardo and Tim Reilly spoke about the work they’ve done with a portal at Tufts Health Plan. About Tufts They are the second largest health care plans in MA with over one million members. They are ranked by NCQA one of the top health plans for the past nine years. As part of this: […]

The healthcare industry continues to undergo dramatic change due to regulatory reform including Meaningful Use Stage 2, which stipulates requirements and feedback on what a patient portal should be. As a result, we see a challenging dynamic between patients, providers and payers. An exceptional digital experience is one way to help each stakeholder get through […]

According to a recent world study, when it comes to the topic of big data and decision-making for healthcare organizations, a top challenge reported is the ability to analyze data and deliver insights in real time. Unfortunately, many key performance indicators on healthcare dashboards fail to drive real results or are missing key organizational improvement […]

This is a fascinating report on a study by RAND researchers about meaningful use. It shows strong evidence that Health IT improves patient outcomes, specifically quality, safety, and efficiency outcomes. Michael Furukawa Director at the ONC , and Meghan Gabriel, Economist at the ONC, presented the results from this study in a blog post on […]

Connected Health is that always dynamic space where we connect patients, providers, insurers, and the health community at large in an effort to deliver quality care that is not confined to the mere 1% of time patients spend in the clinic care setting. It’s healthcare that braves the whirlwind of daily life with the goal […]

IBM revealed predictions for the top 5 tech trends that will impact our lives over the next 5 years. Here they are: How does IBM know what the trends will be? According to VentureBeat: “IBM can already figure out your personality by deciphering 200 of your tweets, and its ability to read your wishes will only […]

On Wednesday, we hosted a webinar, “How Memorial Hermann is Using Microsoft Dynamics CRM for Customer Engagement.” Guest speaker Kevin Kelly, manager of online marketing at Memorial Hermann, and Perficient’s Robert Fitzer, a senior solutions architect and Microsoft CRM practice lead, demonstrated how Memorial Hermann leveraged Microsoft Dynamics CRM to handle community outreach, call center […]

As you can see from the Salesforce keynote, Mobile is extremely important to them and to customers. Why Mobile Self-Service Mobile devices are ubiquitous.  Q4 was the inflection point where more phones and tablets exist than pc’s and laptops. Study: Frost and Sullivan analysis show that users already use mobile devices for a wide ranges […]

Perficient recently worked with Memorial Hermann Health System, implementing Microsoft Dynamics CRM to handle community outreach, call center management and specialty patient onboarding. Here is an excerpt from the case study describing the challenge: …the management of disparate systems had become an increasingly arduous task. The marketing department wished to consolidate all data into an […]