Posts Tagged ‘Dreamforce 2016’

When we think of the Salesforce Community Cloud, we traditionally think of a partner portal or an external-facing community. Salesforce is positioning the Community Cloud for employees. Key attributes of this vision are similar to what we expect as consumers. They include: Relevant, up-to-date information Effortless access to systems and apps Open, transparent collaboration Ability […]

I mentioned the Zurich partner community in one of my previous Dreamforce blog posts about the Salesforce Community Cloud Keynote. Here, I’ll dive deeper into the details of a presentation dedicated to financial services partner communities. Kimberley Zatlyn from Salesforce started the session and reiterated the same statistics that were presented in the keynote presentation. Paul […]

Salesforce presented a Dreamforce 2016 keynote today that introduced updates and plans for the Marketing Cloud. In the first image below, Salesforce shows the underlying structure of the Marketing Cloud. Marketing Cloud is really trying to get to 1:1 marketing, and the announcements this week are all geared toward that. A big announcement from Salesforce today was […]

The Community Cloud keynote at Dreamforce 2016 presented tons of great insights from some of the world’s leading companies. Here are some statistics on Community Cloud: 90 million members on Community Cloud in 3 years 10K active communities 240K Chatter networks In 2016, Community Cloud delivered more than 100 new features. What are these people doing with […]

I had the opportunity to attend the Intro to Wave for Service session yesterday and left feeling inspired! Veracore spoke alongside Salesforce to share their own success story using Wave for Service. Working with their partner, they were able to consolidate 400 reports (I repeat, 400 reports!) into a single dashboard within Wave. If that doesn’t […]

The Wednesday morning IoT session “Driving Sales with IoT Cloud: Turn Every Connected Device Into a Sales Machine”, was interesting. Here is my rundown of the high points and key takeaways. The connectivity revolution offers a massive opportunity to disrupt. A traditional “Products Only” mindset and strategy can have limited growth potential and can be […]

Perficient, a Salesforce Gold Partner and leading digital transformation consulting firm serving Global 2000 enterprises, is excited to announce it has received the 2016 Salesforce Partner Innovation Award in Healthcare and Life Sciences for its work with NextGen Healthcare. The Salesforce Partner Innovation Awards are given annually during Dreamforce to honor Salesforce’s consulting partner community […]

Craig Wright from Salesforce’s Innovation Technology Center presented a case study on Digital Transformation at Barclays. Criag started the session talking about what is the Digital Wave. Evidence of the Digital Wave can be seen from companies spending  2.1 trillion dollars on digital transformation. 27,000 digital health apps exist on the Apple AppStore.  In terms of […]

Yesterday, I attended an insightful session lead by Andrew Baer, SVP Comms and Media Industry of Salesforce, which covered the business opportunities and the real-world successes of a customer experience transformation in the Communications Service Provider industry. Here are the highlights Core to a positive customer experience is that customers expect simpler experiences. The four […]

Peter Schwartz is SVP for Strategic Planning at Salesforce and is a futurist. Today he spoke about a profound change in our world he expects to see, where every object we make is about to come alive with intelligence and speech.  This is not specifically about Salesforce, but more about general future trends. Peter showed […]

Joshua Newman, Chief Medical Officer hosted the Health and Life Sciences kickoff keynote session at Dreamforce 2016 about how companies are using Salesforce to innovate, make decisions, manage patient and member journeys, and connect the entire healthcare ecosystem. There were a lot of people attending this session, which is an indication of the amount of […]

Do you want to find out what Salesforce and other thought leaders see as emerging and digital technology trends?  At Dreamforce 2016, Kartik Chakkarapani, the Emerging Trends Track leader hosted a session with Peter Coffee, VP for Strategic Research at Salesforce, Kevin Brady, Chief Digital Officer at Cisco, and Dion Hinchcliffe, Chief Strategy Officer at […]