Posts Tagged ‘change management’

Many nonprofits (and certainly other organizations as well) would likely share the same sentiment as Partners In Health (PIH) – due to the mission at hand, resource allocation, more often than not, prioritizes the needs of people over systems. It’s not all that surprising that this can lead to disbanded communication systems. Systems that, over […]

Written by Matt Stehling Project managers are tasked with change management throughout the life cycle of a project’s duration. The balancing act required to implement changes in a project with an established scope, cost and schedule is challenging. When project managers apply change management, the impact changes will likely have on project cost and/or schedule […]

This week, I met with the IT organization of a large hospital. We talked about their technology, their culture, and their needs. There were a couple of quotes that I found interesting. “Our Physicians just want a report; they won’t dig for the data themselves.” “They know we [IT] are so backlogged, they no longer […]

The next series of my blogs will focus on tools, strategies and techniques to gather business requirements. Some methods are fairly obvious whereas others are painfully discrete and can stifle an analyst’s approach. Upon entering the realm of the unknown, one item to consider in gathering requirements is the political culture of a firm and […]

Stating how to achieve a result is normally taboo in requirements writing. The resounding “No” that causes systems personnel to cringe is when someone wants to dictate how to perform a task in business requirements. This temptation, to which multitudes fall prey, causes the undoing of a requirement. There are times when it’s absolutely necessary […]

Welcome to 2012, a new year of projects and a good time to discuss the topic of requirements. With the advent of any project, there are foundational constraints a project is assembled to communicate an end purpose. Healthcare organizations are finding themselves swamped with IT projects these days. Many are grabbling with EHR, ICD-10, Business […]

SharePoint deployments succeed or fail based on adoption and adherence to business goals, not technical functionality. It doesn’t matter how pretty your SharePoint site is or how many features you pack in. Perception is reality, and if people don’t perceive value, it’s failed.   Along those lines, communications planning is paramount for winning hearts and […]

“Well it works on my machine” is the single most frustrating developer quote you will hear while working on a portal project. The open source world has experienced great success with automating builds and server deployments using apache maven and continuous integration (CI) servers like hudson, continuum, cruise control and others. Investing time in the beginning of […]

In order for business process reengineering to yield positive results for a firm, two conditions are necessary: A business process engineer must have identified the current (as-is) process state and created a more efficient future (to-be) process The business process change must appeal to and become widely adopted by the end users that drive the […]

[This post is a collaboration between Max Milhan and Kevin Feldhus. Kevin graduated from Colorado State University in 1991 with a Masters in Information Systems Management. His experience includes banking, IT, IT consulting and management consulting and he has worked on business process management in several different roles since 1999.] Following a great Business Process […]

Any project will have change.  No one project ever includes the entire scope or has complete buy in from all the stakeholders or goes off without some major issue.   That means you have to both budget for it and plan the process by which you will accept change. Step 1: Don’t be Afraid of It […]

As any CIO knows, any organizational change, badly managed, can lead to whining and revolt. However, as shown in our earlier post, “How the Healthcare CIO Saves Lives” the benefits of successfully implementing IT initiatives like Business Process Management can be profound. In many cases we are talking about the difference between life and death. […]