Management Consulting

For each of the technical work streams involved in a company’s Part 370 response, requirements will need to be defined and vetted with key stakeholders across the organization, as well as potentially with regulators. We have extensive experience creating business, functional, and technical requirements across a number of different companies in the financial services space. […]

The airline industry is scrutinized by passengers and analysts alike, mostly for two reasons. One, many people take one or more flights a year and have personal experiences that leave lasting impressions. Two, the industry’s economic impact is unprecedented. According to the Federal Aviation Administration (FAA), “Aviation accounts for more than 5% of our [United […]

Creating value for customers, employees, partners, and shareholders has always been the core objective of insurance companies. Today, the only difference is that stakeholder expectations are evolving faster because of technical innovation. While expectations are increasing, it is becoming more challenging to establish and retain relationships, and grow at more profitable levels. Our new guide […]

At the end of 2017, the Pension Benefit Guaranty Corporation (PBGC) estimated that multiemployer plans were underfunded by $65.1 billion, an increase of $6.3 billion from the end of 2016. The Budget Act of 2018 established the “Joint Select Committee on Solvency of Multiemployer Pension Plans.” This committee held its first meeting on March 14, […]

A bank’s response to Part 370 will require a multi-year, multi-functional program that could encompass dozens of individual projects. Given the scope and scale of affected institutions, most will already have several layers of project management responsible for different areas of the business. A strong response to Part 370 will need to integrate those different […]

When it left the House of Representatives in December 2017, the Tax Reform and Jobs Act carried several changes to the limits that should be placed on hardship withdrawals. While those changes never made it to the final version, many of them are included in the Bipartisan Budget Act of 2018. These include: Plans may […]

In order to support the initial and ongoing response to Part 370, most organizations will need to implement new processes around data and account management, reporting, and file generation. While each of these process updates can happen individually under those projects, it would be beneficial for a company to take a holistic approach to process […]

When we think of multi-generational plans in the technology world, we’re usually thinking about our approach to rollout with more than one phase – an implementation so large that it can’t, or shouldn’t, be rolled out in one fell swoop. We rightfully scope the work into bite-sized chunks that will lead us to long term […]

The Bipartisan Budget Act of 2018 addresses relief for the California wildfires of 2017, including, but not limited to: “Qualified individuals” whose primary residences were in specific wildlife disaster zones between October 8 and December 31, 2017 have several new opportunities to access plan benefits that are not otherwise available, including not being hit with […]

For better or worse, leading organizational change – especially for an external consultant – tends to carry a certain mystique. Perhaps this exists because some aspects of organizational change are intangible, unplanned, and require intuition. Thus, leaders seek out a consultant who can spread “magic dust” throughout the organization to get people to change and […]

My wife and I met in college, married after 4 years, waited 13 years before having children, and we now have 2 daughters.   We have a 3-year-old (Maggie) and 18-month-old (Addie).  I knew that I would continue to grow as a parent, but had no idea the impact kids would have on my professional development […]

In a recent post, Michael Porter asked “What Does AI Have To Do With Strategy?” In discussing the transformational nature of AI, he suggested the very first question you should ask is, “What is AI and Machine Learning?”   Lately, I’ve been doing a lot of research into machine learning to understand the concepts and deep […]