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Customer Experience + Design

Is there a pressing need for mobile commercial payments?

Is There A Pressing Need for Mobile Commercial Payments? From a consumer perspective, I wholeheartedly believe mobile is a necessary service channel.  I am all about mobile, but we are not hearing a pressing need from the wholesale banking community to provide a commercial payments framework on the mobile platform.  Outside of commercial cards and […]

Social Media, The Commerce of Being Nice, and Delta

We live in a world where we communicate and interact with each other through various mediums such as wireless voice, text, email, IM, and social media. The most personal of those mediums is voice-to-voice but increasingly its also the one used less-and-less. As the volume of our interactions increase in non-personal forms, our capacity for […]

salesforce.com integration using websphere cast iron

Most salesforce.com customers need to rapidly synchronize sales data – such as leads, accounts, opportunities and forecasts – with a variety of internal systems, including ERP, CRM and custom applications. Just as the “No Software” experience of salesforce.com has simplified sales automation, WebSphere Cast Iron Cloud integration provides full functionality as well as flexible deployment […]

WebSphere Cast Iron Deployment Options

Hi ALL, I am Raj, working as Lead Technical Consultant for Cast Iron. I would like to present with various CI deployment options for a customer to choose from, based on their integration needs. CI Deployment Options WebSphere Cast Iron Express Is cloud-based software that helps to integrate information from Software as a Service (SaaS) […]

Top Technology Trends in Healthcare – June 2013

The healthcare IT field is rapidly developing and changing. Emerging technology and updated regulations put pressure on healthcare providers and health plans to stay ahead of the curve. Perficient creates a monthly list that explores some of the current topics and issues in health IT. This list examines the most talked about issues and technologies […]

The Message Link – Patient Experience to Healthcare Delivery

As the advancements, requirements, and transition to highly integrated and technical aspects of healthcare proceed as never seen before, a pause is beneficial to assess what it is truly being said, and how is it being expressed. This is more than the transfer of diagnoses and required treatment through provider claims and payer reimbursement cycling. […]

Big Data as an Archival Platform

Operational systems frequently have to have data archived (i.e., backed up and purged from the database) in order to maintain performance SLA’s. Historical data is frequently maintained for a much longer period in data warehouses, but as a data warehouse is intended for storing integrated, standardized, and historical (and perhaps current) data in order to […]

One big way that Big Data will drive population health management

I’ve been working directly with our partner, IBM, lately, on our own healthcare analytics offerings. Recently, I saw this quote in a presentation slide on one of our projects: “Delivering integrated care requires an ability to transform data into actionable insights.” These insights lead to smarter decisions, and that ultimately leads to better outcomes for […]

Shared Decision Making – From Doctor is King to Patient is Key

The words, “because I said so” were like nails on a chalkboard for many children. I was lucky enough to rarely hear those words. I was blessed with parents that took the time to explain why they were taking the decision they were and as I got older willing to discuss decisions further, allowing me […]

Capitalizing on Emerging Payments with a Succesful Strategy

We’ve heard it a million times. Mobile technology is changing the way customers interact with most organizations, most prominently in financial services and retail.  Key players must possess mobile versatility and utility as emerging payment strategies reshape how we engage with customers on digital channels.  During our upcoming webinar, “Cashing in on Mobile Payments with […]

Leveraging Analytics for Hospital Value Based Purchasing

Value based purchasing in healthcare has been discussed several times on our blog, most recently in the posts “Taking back the reins: Value-Based Purchasing in Healthcare” and “Maximizing Financial Rewards from Hospital Value Based Purchasing.” Last month, Perficient’s Martin Sizemore also co-presented a webinar with CitiusTech called “Hospital Value Based Purchasing: Leveraging Analytics Platform for […]

Will ACOs drive up costs for patients?

I was recently talking with one of my colleagues about a strange situation that happened to her when her local hospital and healthcare provider merged with a larger healthcare system. As a result of the merger, she no longer had a local healthcare provider in her town that took her insurance plan. In essence, she […]

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