Customer Experience + Design

Expert Search is an important feature from Google Search Appliance (GSA). The default frontend provided out of the box support to Expert Search since 7.0. Here are a few major bullet points that involve Expert search configuration and result display. Configuration of Expert Search for frontend via Admin console (For 7.0, Social Connector → Expert […]

      Enlighten was acquired by Perficient Digital in December 2015 Public speaking is often listed as the most common phobia – more universally feared than heights, bugs, flying, or, as Seinfeld joked, even death.  In spite of this, Enlighten (now Perficient Digital) was excited that three of our engineers were willing to face […]

The Case for Patient Centered Medical Home, Care Coordination and Population Health Wellness The Affordable Care Act (ACA) is changing the way patients, physicians and clinicians interact with our healthcare system. At first glance, creating affordable healthcare for all is an amazing yet daunting initiative. In actuality, however, patients are now finding it difficult to […]

This morning one of my portal colleagues published a post that I wanted to share with our healthcare community. As you can see from the Twitter log below, we are quite passionate about portals and, more importantly, all of the business problems portals can solve within the healthcare industry. The article in question was written […]

We have all witnessed the great impact healthcare reform has had on the healthcare industry. The landscape is changing so quickly it can be overwhelming for everyone involved. The new environment is more competitive and complex than ever and consumers are now in the driver’s seat. I say consumers because lets face it healthcare patients […]

Healthcare leaders are challenged to understand the true costs associated with providing care. If you ask caregivers to determine their current workflow, they don’t really know where the patient and family go before or after each step of their care so the total care pathway is not in their purview. This is a well-known challenge […]

We are big fans of mobile health. Why? Because there is 91% US adult adoption of mobile phones. That same percent keeps their phone with them 24/7. As a result, these billions of tiny devices the world over create a networked lifeline that can be a critical tool for healthcare. That’s why we originally wrote […]

When customizing the XSLT stylesheet for Expert Search, I noticed many places where elements starting with /GSP/ExpertSearchConfig/ were referred. However, I have never found any Google document to explain them. From the usage of those elements in the XSLT stylesheet, they looked like the display layout configuration for Expert Search results. Given the fact that […]

by David Hess Allow me to cut to the chase. You know you need a new website and do not need me to explain why. Your business stakeholders, your IT team, and that nagging voice in your head remind you on a daily basis that your site lacks speed, functionality, and no longer drives the […]

We have just signed our silver sponsorship agreement to this year’s IBM Digital Experience conference coming up in July and I found this great blog from Brendon Jones with an IBM video on digital disruption and the importance of building digital into your business model. The video explains the 4 transforming principles for new digital […]

I have always been impressed with Google’s attention to detail.  The custom yellow shell around the Google Search Appliance is completely useless, but I suspect it has enhanced the value of their trademark.  GMail’s reminder when you mention an attachment in your message but forget to actually attach a document is downright useful. Two recent examples caught my attention, and […]

It has been almost a month since IBM announced the release of Digital Experience 8.5 and I just read a blog post from one of our Senior Solution Architects, Shyam Sunter who gives a great tutorial and highlights as he installs the new WebSphere Portal V8.5 Extended Addition. Downloading the Installables IBM made it easy […]