Customer Experience + Design

Most industry changes leading to patient data access came by way of Meaningful Use. In the future, changes in the patient portal market will be driven by a series of marketplace dynamics. What does the market think of patient engagement? For the answer to this question it is best to refer to a report by […]

The #HIMSS15 conference is just around the corner (April 12 to 16 at McCormick Place in Chicago), and this year’s event will once again showcase the newest technologies, trends and solutions in health IT. Each day will bring forth tons of great insights from healthcare industry influencers. We’ve rounded up six not-to-be-missed opportunities to network […]

Over the course of a few short years we have seen doubts about the effectiveness of telehealth technology transform into wide-spread adoption of those same technologies. Now that telehealth has proven successful at managing chronic conditions and care in remote rural settings, we will see this trend continue as health systems realize that breaking down […]

Over the course of the short history of Connected Health, there have been a few evolutions of social media in healthcare. These include: 2011 – 2012: Healthcare provider adoption of social media was low 2013 – 2014: Adoption is popular with varied levels of maturity. Focus is on relaying population health messaging and converting unknown […]

In a little over 2 weeks I’ll be hitting the road to attend my first HIMSS Conference. Preparing for the conference has been both exciting and a bit overwhelming. Nevertheless, I have enjoyed it and I am looking forward to so many things when the conference kicks off April 12th. Who wouldn’t be excited about […]

Maybe you gave up on ordering that gift online because the checkout process was a hassle. Maybe you tried to schedule a doctor appointment, but the clinic’s website wasn’t mobile-friendly. Or maybe your wine shipment exploded because the overnight temp was -25°, and then you couldn’t find customer service info online. Sound familiar? (Ok, minus […]

Patient mobile health (mHealth) is beginning to move beyond just a “cool technology” and toward more practical approaches for care delivery. According to PEW Research, over 90% of the world’s population has some type of mobile device, which makes mHealth technology an important connection point for both local and global health. This technology will bring: […]

At the center of all Connected Health trends you will find healthcare organizations that struggle to provide care and services across care paradigms and organizational siloes. For that reason, there will remain great demand within the healthcare enterprise for collaboration tools that can be used to unite communities of employees that must work efficiently in […]

Recently, I was reading this article which came across my newsletter, outlining what Front end developers need to know for this year and beyond. What struck me was where the author talks about the growing gulf between those who focus on CSS and those who focus on javascript. Isn’t Front end development about both css and javascript? Lets […]

Healthcare organizations are beginning to realize that enabling consumer engagement and population health strategies are not possible unless the capability of effectively and efficiently communicating across care venues and systems exist as well. This is a big ask considering the increasingly complex care continuum that matches patient to care provider. This calls upon Connected Health […]

1.      It is a mission critical productivity solution that is both easy to deploy and easy to maintain! With an experienced deployment partner, transitioning from your current legacy system to Google Apps for Work becomes a well-rehearsed change management procedure.  Additionally Google Apps for Work is the leader and only email productivity solution built from the ground […]

Marketing doesn’t have to be unpredictable. It’s no secret customers base their buying decisions on their experiences. And since online experiences are a huge part of that equation, it’s more important than ever to invest in analytics – and measure the real impact on your bottom line. 4 Steps to Measure Your Marketing Efforts Establish […]