As 2016 draws to a close, it’s time to reflect on all that happened with Digital Experience Platforms. Let’s recap the most-read posts for the year: 10 | (Re)defining Enterprise Search Enterprise Search is transitioning to something more broad and powerful. It now means reducing friction in your business operations. 9 | Google Search Appliance […]
Digital Experience
IMC 2016 – the Booth is ready!
Booth is ready, are you? Please come see us. We’re here to understand your needs to best figure out an appropriate follow-up with you after the conference. We’re in the back center near the “beverage cart.” We’re also giving away a Google Home, so stop by and get registered to win!
IBM Digital Experience Named Leader by Gartner
If you’re looking for a comprehensive digital experience platform for 2017, look no further than IBM Digital Experience. As customers demand more out of their business experiences and IT faced with many solutions on the market, finding a solution that is both comprehensive and deep are rare. Luckily there are research firms like Gartner who […]
Cardinal Health Web Redesign Receives Marketing IMPACT Award
For the past three years, Modern Healthcare and its sister publication Advertising Age have partnered to recognize the healthcare industry’s best advertising, marketing, promotional, and communications campaigns across all channels. Cardinal Health, one of our clients, recently received the Silver Award for Website Campaign of the Year for Supplier/Vendor/Pharma. Perficient Digital’s Adobe practice was the […]
IBM Launches IBM Watson Content Hub
IBM launched their new content management service, IBM Watson Content Hub, on 11/14/2016. This new offering provides a full cloud based content as a service offering delivering headless CMS solution. The new product has many advantages including: Easy to use content authoring interface allowing business to easily create multi-channel content. Full cloud based solution so […]
Why We’re Thankful for Portal Technologies
As we head towards the end of the year, it’s time to start looking back express our gratitude for all the great things that have happened this year. Among those is that of digital experience and WebSphere portal, which offers organizations the opportunity to create unique customer experiences that drive engagement, revenue, and top-notch customer […]
Maximizing Healthcare Intranets with IBM Digital Experience
More than ever, healthcare happens on the go. For subscribers, the experience means being able to gather information around health needs, keep in touch with health practitioners, and make appointments. Internally, the experience involves getting work done, collaborating, and ensure that a complex system can run smoothly and with as few errors as possible. This […]
Exclusive Briefing on the Future of Process Transformation in NYC
Business process management is evolving as businesses adapt their strategies to thrive in the digital, customer-centric economy. The goals of BPM are shifting from the traditional focus on operational efficiency to now creating engagement throughout the customer journey. What does the future of BPM hold? Join Perficient and IBM at their exclusive briefing on the state […]
Previewing 2017: Video and the Customer Experience
2016 has been quite a year for video, with major events like the Super Bowl and Olympics being live-streamed like never before. In the latter example, over 2.7 billion minutes were streamed, which marked a major record. Streaming video has extended to television shows as well, with 100 million streaming the season finale of HBO’s Game of […]
[Infographic]: The History of Digital Experiences
How customers interact with their favorite brands has evolved over the past half-century. I know for me, the experience has been transformational in my lifetime alone. When I first started paying attention to branding and marketing at a young age, businesses who showed their phone numbers on their advertisements were savvy. Later on, that became […]
[Free Download]: Leverage Portals for Customer Success
Building unique and memorable customer experiences is important in today’s noisy world. As consumers have more choices than ever and more messages heading their direction, it’s important for brands to develop the appropriate platforms where suggestions, complaints, and conversations can occur naturally and easily. To help organizations understand what’s at stake, we’ve developed our most […]
Embracing Order Management Technology
The focus on omni-channel order management is growing because more eBusiness professionals see order management systems as the cornerstone to their omnichannel initiatives. Order management systems (OMS) have been around for years and have been heavily adopted by manufacturers (think B2B scenarios) to orchestrate complex order processing scenarios from the point of capture through the supply chain to the point of fulfillment. For […]