Experience Management

In previous posts I have discussed the algorithms and applications of machine learning. One of the most sophisticated forms of machine learning is building a neural network that mimics the flesh-and-blood brain – with software- or hardware-based versions of neurons and synapses. But silicon operates differently than the stuff in our brains. In the past, researchers have suspected an entirely […]

Well, I am probably going to kick myself for trying to do this, but I have finally decided to write an overview of Google Search Appliance security.  I realize this is a bit like trying to write an article on how the Internet works – the topic is broad, it has been covered by many people […]

In last week’s article, What is Machine Learning?, I gave an overview of Machine Learning and provided a link to a very informative visual guide that describes how the technology works.  I also hinted at some useful applications within Enterprise Search.  I would like to cover a few of those that I have seen in recent months. […]

“Ultimately, when you do the right thing for the customer, everything falls into place.” Wise words for any enterprise, but particularly for those now considering digital transformation. And the speaker should know. Shantanu Narayen, president and chief executive officer of Adobe Systems, Inc., one of Perficient’s Strategic Partners, led his company through one of the […]

  PURPOSE OF THE REPORT It’s sometimes difficult to quantify and communicate the value of collaboration in monetary terms. In an effort to help businesses make better data-driven decisions, Google recently partnered with Forrester to quantify the value of going Google, highlighting not just the pure cost benefits of data center reduction, etc., but also the […]

What is Machine Learning?  Well, I have a general idea of how to explain Machine Learning – it is the process of training a computer using historical data and decisions, such that the computer can then make its own decisions in the future using all new data that it has never seen before.  For example, machine […]

Healthcare sites today all have “provider finders” and we rely on those those tools to help find specialists, surgeons, or doctors within our networks to maximize investment in our healthcare programs. Most of the provider search tools online are quite challenging to use and bring back so many options or irrelevant results…which is very frustrating. […]

Over the last few years I have seen an increasing business need to incorporate cost effective communication tools to keep mobile workforces connected. I rarely go through a day without someone asking me how to increase collaboration with their virtual workforce, without increasing costs due to equipment, training, or software fees.  I love this question because I get to highlight […]

Last week, Google announced some astounding statistics about the success rate of their spam filtering technology in Google Mail.  Google says that less than 0.1% of email in the average user’s Gmail inbox is spam, and the rate for legitimate email ending up in the spam folder is even lower at less than %0.05. Despite these superb […]

Setting up a web crawler in the Google Search Appliance is a piece of cake — you enter a starting URL and some boundaries and let it rip.  The GSA will spider its way around until it finds every reachable page in the site.  For a well-structure site, this usually produces very good results, but not all sites […]

Maybe one day you’ll drive to work with your hands gripping a tablet instead of the steering wheel. And if Google has anything to say about it, that day will come sooner rather than later. A listing of new patents released this week from the U.S. Patent and Trademark Office revealed that Google has secured […]

Since many users travel these days and want to use their down time in the airport or on the plane to read and manage their messages, one of the most requested questions I hear is, How do I setup Gmail for offline use?  To resolve this request and to kick off our weekly tips and […]