In financial services, trust has always been foundational. But today, it’s being redefined, not by brand reputation or policy language, but by how customers experience speed, control, and transparency in real time. According to Adobe’s report, “State of Customer Experience in Financial Services in an AI-Driven World,” 96% of financial services executives say customers value […]
Artificial Intelligence
Building for Humans – Even When Using AI
Artificial Intelligence (AI) is everywhere. Every month brings new features promising “deeper thinking” and “agentic processes.” Tech titans are locked in trillion-dollar battles. Headlines scream about business, economic, and societal concerns. Skim the news and you’re left excited and terrified! Here’s the thing: we’re still human – virtues, flaws, quirks, and all. We’ve always had […]
Spring Boot + OpenAI : A Developer’s Guide to Generative AI Integration
Introduction In this blog, we’ll explore how to connect OpenAI’s API with a Spring Boot application, step by step. We’ll cover the setup process, walk through the implementation with a practical example. By integrating OpenAI with Spring Boot, you can create solutions that are not only powerful but also scalable and reliable. Prerequisites Java 17+ […]
Perficient Wins Silver w3 Award for AI Utility Integration
We’re proud to announce that we’ve been honored with a Silver w3 Award in the Emerging Tech Features – AI Utility Integration category for our work with a top 20 U.S. utility provider. This recognition from the Academy of Interactive and Visual Arts (AIVA) celebrates our commitment to delivering cutting-edge, AI-powered solutions that drive real-world […]
See Perficient’s Amarender Peddamalku at the Microsoft 365, Power Platform & Copilot Conference
As the year wraps up, so does an incredible run of conferences spotlighting the best in Microsoft 365, Power Platform, and Copilot innovation. We’re thrilled to share that Amarender Peddamalku, Microsoft MVP and Practice Lead for Microsoft Modern Work at Perficient, will be speaking at the Microsoft 365, Power Platform & Copilot Conference in Dallas, […]
Perficient at Microsoft Ignite 2025: Let’s Talk AI Strategy
Microsoft Ignite 2025 is right around the corner—and Perficient is showing up with purpose and a plan to help you unlock real results with AI. As a proud member of Microsoft’s Inner Circle for AI Business Solutions, we’re at the forefront of helping organizations accelerate their AI transformation. Whether you’re exploring custom copilots, modernizing your […]
3 Digital Payment Strategies Shaping the Future of Financial Services
Financial services leaders are turning our 2025’s top digital payments trends into reality—from leveraging AI for smarter decision-making to embedding finance for seamless customer experiences. Insights from events like Fintech South and Money20/20 reinforce that leading firms are moving fast to make these priorities into real-world strategies. We sat down with Amanda Estiverne, Director – […]
Salesforce AI for Financial Services: Practical Capabilities That Move the Organization Forward
Turn on CNBC during almost any trading day and you’ll see and hear plenty of AI buzz that sounds great, and may look great in a deck, but falls short in regulated industries. For financial services firms, AI must do two things at once: unlock genuine business value and satisfy strict compliance, privacy, and audit […]
The Personalization Gap Is Hurting Financial Services, Here’s How to Close It
In today’s financial landscape, personalization is no longer a luxury; it’s a customer expectation. Yet, according to Adobe’s latest State of Customer Experience in Financial Services in an AI-Driven World report, only 36% of the customer journey is currently personalized, despite 74% of financial services executives acknowledging that their customers expect tailored interactions. This gap […]
When AI Becomes the Gatekeeper of Your Brand Message
Search is no longer just about blue links and ten results per page. With the rapid adoption of Generative AI, consumers are increasingly turning to AI-written summaries to get quick, contextual answers without ever clicking through to a website. According to Bain & Company, 80% of consumers now rely on AI-generated summaries for at least […]
What is Microsoft Copilot Studio?
Microsoft Copilot Studio is a low-code/no-code workspace from Microsoft that helps you build, customize, and manage AI-powered assistants (called copilots or agents) for your organization. Think of it as a visual toolkit that connects large language models (LLMs) to your data sources (SharePoint, OneDrive, Dataverse, etc.), custom logic, and UI behaviors, enabling you to create […]
Vibium – The Next Evolution of Test Automation: AI, Intent, and a Global Device Network
“What Selenium did for browsers, Vibium aims to do for the age of AI.” — Jason Huggins (Creator of Selenium and Appium) A New Chapter in Test Automation Selenium, Appium, and Playwright have revolutionized QA testing automation over the last two decades. But even today, automation engineers spend hours maintaining brittle scripts, chasing broken locators, […]