Salesforce

Ta-da! Salesforce and Twitter have announced their global alliance. This agreement enables Salesforce’s customers real time access of the (more than) 400 million public tweets generated daily and builds on a three year relationship between these social powerhouses. But what’s this got to do with your business (you may be asking)? Good question! Why is […]

Some of our clients have expressed concerns in implementing Chatter—not with the technology per se, but rather the processes and communication change it creates.  Some concerns are legitimate, some are just a result of change. Clients were concerned that implementing Chatter would create noise, unprofessional comments, and more. I am sure that when email first […]

We work with a number of clients who’ve come to us after initially rolling out Salesforce on their own.  At first, things were fine, but growth, change, new process, new people, and multiple administrators over time have started putting pressure on their initial configuration.  Perhaps you’ve faced this exact dilemma. They come to us with […]

Let’s Be Realistic A newborn baby can’t be expected to drive to the store to pick up some milk. Even if you really need milk. There are a host of reasons why: the kid can’t even hold his head up (for one), no WAY those legs will reach the pedals, and he’s got a complete […]

When it comes to cloud solutions, do any of these statements sound familiar? “Moving to the cloud is easy. All you need is connectivity and a credit card to get started.” “Moving to the cloud was easy, but now that it’s actually providing value to our company, IT and procurement want to control it. I’m […]

Are you looking to implement Chatter?  Have you implemented Chatter, but are having limited success? Well, this blog post may help you out. Here are the top 10 things to consider as you transition your company into a successful social enterprise using Chatter: 1.       Get managers and executives to start using it […]

In a prior blog we discussed how to decide between custom development (“code”) and using native Salesforce Force.com configuration (“clicks”). Practically speaking it’s not a decision of using one or the other but a question of degrees. This post illustrates three Perficient client examples, each highlighting varied amounts of custom development ranging from high to […]

Well, what is a Social Enterprise? Simply put; it’s an organization that weaves social and mobile technologies, platforms, and services into their business processes in a way that enriches Customer relationships and measurably improves the bottom line. Key here? Two words: weaves and measurably. Your organization shouldn’t be attempting to do social “because you have […]

In a prior blog we talked about portal adoption strategies and suggested a combination of approaches that would improve adoption, including: Simplifying portal content Targeting compelling content to specific user tiers or geographies Reinforcing your brand by matching your portal with your corporate brand

Today I have the privilege to speak on a subject near and dear to my heart: gaming. As an avid online gamer and consumer I know firsthand just how frustrating it can be to encounter an issue that disrupts your gaming experience. That’s a big part of the reason I’ve enjoyed helping clients like Activision […]

“Clicks — not code” is one of salesforce.com’s catchy phrases. It drives home the message that you can do a lot with Force.com to deliver rich functionality before resorting to custom development. But many people (from companies and implementation firms alike) are still unaware of when best to use custom development and when best to […]

A few months ago, I read a blog on permission sets and how another consulting company (Arkus) had managed to do an implementation with just two profiles. That same company has now created a tool called The Permissioner to mass assign users a permission set, which I think is a great help to system administrators who, like Arkus, […]