IBM Commerce and Silverpop launched a new product this year to the general public: The IBM Marketing Cloud. This flagship product alters the way organizations can engage with their customers and is built to personalize and automate engagements across all channels. One of the key components of the cloud is mobile which enables organizations to […]
Functions
Tips for Moving Into Yahoo’s Gemini PPC Platform
I recently wrote about the new Bing-Yahoo search agreement and how PPC advertisers now need to transfer Bing Ads accounts over to Yahoo Gemini and manage both in order to continue displaying ads on Bing and Yahoo for all possible searches. As I have been doing just that for my own clients, I’m discovering that I’m […]
Transforming the Customer Experience is Crucial for B2B Growth
In a recent blog post, Taylor Rhyne, wrote about how B2C marketing is more advanced in some ways over B2B marketing. On Tuesday, October 6, in a joint webinar with Perficient’s David Hess and Insite Software’s co-founder, Brian Strojny, you will have a chance to learn why customer experience management needs to be a keystone of […]
IBM Commerce Enhances Personalized Healthcare
Personalization has been top of mind this year in every industry. As patients, we want to feel comfortable visiting our doctors and pharmacies knowing that they have are best interests at heart and personally know what we need. Tienda Diabetes, a leading healthcare provider in Mexico, is partnering with IBM to bring these types of personalized […]
Chrome Begins Blocking Flash Ads
In an effort to speed up browser load times, Chrome has decided to block Adobe Flash ads by default. This change went into effect on September 1, 2015. If you are currently running Flash display ads in your Google Adwords account, be sure to update those ads to HTML format as soon as possible to […]
IBM Commerce Solutions & the Customer Journey
The age of the connected consumer has rapidly changed many industries (especially retail) as their demands and expectations evolve and rise to the highest of standards. Retail organizations know that connected consumers use the power of information to drive prices down, demand a high level of service and expect personalized experiences. In order to obtain […]
B2B Companies Prioritize Mobile Technology Enhancements
My colleague Heather Bowman recently wrote about mobile trends in B2B selling on our IBM Blog: MCommerce in the B2B World A recent study done by Regalix found that a lot of B2B companies are looking to focus on development of mobile websites and apps: The study also demonstrates what their top priorities are for the […]
Magento Increases Investment in B2B Commerce
Magento announced today that they are accelerating their investment in the B2B Market. Magento and eBay Enterprise are well established in B2C commerce and are looking to establish themselves as the mid-market leader in B2B commerce as well. A smart focus considering global B2B Commerce is expected to reach $6.7 trillion by 2020. Magento already […]
MCommerce in the B2B World
Digital Transformation is changing how B2B companies conduct business causing them to rethink what their customers value most and reorganize business models to take advantage of what could give them a competitive edge. Successful leaders in the industry have been using technology for a long time to help improve efficiency and productivity, optimize supply chains, […]
Optimizing your business for stronger customer relationships
In our most recent guide, B2B Commerce Trends with IBM solutions, we discussed one trend that we are seeing happening more often – B2B companies bringing eCommerce platforms in-house. More and more B2B buyers are demanding digital options to purchase products from their suppliers online. B2B sellers are can establish stronger relationship and achieve greater […]
inRiver PIM 6.1 Features Provide Improved Customer Experience
inRiver, a leader in Product Information Management (PIM), recently released version 6.1 of its inRiver PIM platform. The platform helps simplify product information management for B2C and B2B companies, enabling them to build and manage robust product information and create a better customer experience across all sales channels to sell more, faster. inRiver 6.1 continues […]
B2B Commerce in 2015
Prior to the digital age, manufacturers and suppliers produced thick, printed catalogs, employed armies of sales and account managers to build relationships and close deals, and staffed warehouses to deliver on their customers’ needs. Today’s B2B commerce transactions typically involve multiple organizations and cover a complex range of applications that enable organizations to form […]