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Know Yourself and Your Users to Understand Your Commerce Needs

Selecting a commerce platform or completing a platform integration cannot be accomplished using a one-size-fits-all approach. I’ve heard many people say, it doesn’t matter, “eCommerce is eCommerce.” While yes, this is true, the end goal is almost always to grow sales, however, it’s not all the same. After meeting with customer after customer, it is abundantly clear […]

Home Furnishings eSeries – Visualize & Customize: What Consumers Expect from Home Furnishings

In my previous blog post I touched on how great product imagery and photography can help your home furnishing products stand out and make the best impression possible when users can’t actually touch or feel products online. This can be accomplished using interactive product imagery and visualization platforms such as Adobe’s Dynamic Media Classic (formerly […]

Four Steps to Prepare for Your Magento 2 Upgrade – Part 4

Moving to a major commerce platform release can be seen as a business growth strategy rather than a risk-avoidance strategy. Thoughtful planning of your upgrade will reduce cost, mitigate risk, and maintain business continuity so that the transition has minimal impact to the overall shopping experience and your bottom line. If you’re considering an upgrade […]

Kohl’s and Amazon: Can They Really Be Friends?

These are challenging times for brick and mortar retailers. With malls struggling and bankruptcy victims piling up, where do retailers turn? Nine months into the year and just a few months out from Christmas, these are the stores that have filed for Chapter 11 so far: The Limited (January 17) Wet Seal (February 2) Eastern […]

Four Steps to Prepare for Your Magento 2 Upgrade – Part 3

Once you have taken inventory of your existing Magento platform and reviewed Magento 2 templates, the next step involves evaluating your extensions. Simply put, extensions expand the native capabilities of the Magento platform. Launched in 2016, the Magento Marketplace offers carefully vetted extensions for your commerce platform. (Think of it as the “App Store” for […]

Multi-platform Retail – Experiences replace the need for inventory

Nordstrom plans to open a store in Los Angeles that will have no inventory. Our Principal of Strategy & Innovation at Perficient Digital, Jim Hertzfeld says, “THIS is the future of physical retail,” and he points to what menswear retailer Indochino has been doing in retail, expanding from web into bricks-and-mortar. We’ve seen the same […]

Trust Issues How To Build Consumer Confidence Online

Trust Issues: How to Build Consumer Confidence Online

The internet can be a scary place. And some of your shoppers may have been burned in the past by unsecured sites or shady businesses. And this can make people uneasy moving forward with other sites. 58% of consumers claim to have dropped out of a check-out process because of security concerns. To help combat […]

For a Successful Holiday Season, Let Your Data Be Your Guide

It can either be the Elf on the Shelf®, or the elephant in the room – data is as important as you make it. To that point, many eCommerce and omni-channel retail organizations are sitting on mountains of customer shopping and behavior data, especially after the holiday selling season. Sadly, an unsuccessful holiday selling season […]

Worth The Wait Planning Your Cyber Monday Black Friday Deals

Worth the Wait: Planning Your Cyber Monday/Black Friday Deals

If you’re a retailer wanting to make the most of the holiday season sales spike, you need to be planning a great Cyber Monday/Black Friday deal. Last year, consumers spent $3.45B on Cyber Monday alone (a 12% increase from the year before), and this number is only expected to grow. The fact is, your customers […]

Four Steps to Prepare for Your Magento 2 Upgrade – Part 2

Successful engagement of your digital commerce customers means you need to deliver an experience that works well across all channels – especially in mobile. Why does the mobile experience matter? Here are just a couple of reasons: Mobile commerce grew 47% in 2016, significantly outpacing growth in traditional eCommerce and brick-and-mortar retail1 Google places more […]

Home Furnishings eSeries: Don’t Skimp on the Visuals: Make an Impression with Compelling Product Presentation

Did you ever wonder why agents and sellers stage homes? It’s because product image is paramount. Creating a vision and painting a picture for the buyer can make your product stand out from the competition. Visuals matter more than ever, which is why it’s common practice to see virtual tours as part of a compelling […]

Cart Killing 101 Dont Offer Free Shipping

Cart Killing 101: Don’t Offer Free Shipping

How many times have you personally been shopping online, excited to make a purchase, only to abandon your cart because you were hit with unexpected (and what you considered to be too expensive) shipping costs? You’re not alone. 58% of shoppers decide not to complete a purchase when the shipping costs are too much of […]

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