Amazon Connect contact flows and Twilio studio flows are designed to be user-friendly. However, clients often have trouble understanding flows because long widget text is truncated, unessential technical detail is not filtered out, and transition arrows often overlap or are obscured behind widgets. IVR-to-Flowchart Tool The IVR-to-Flowchart tool generates flowcharts to present a high-level overview […]
Robin Lovell
Robin Lovell is an Associate Technical Consultant at Perficient with experience in Amazon Connect, Twilio, JavaScript, and React.
