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Paul Griffiths

Paul Griffiths is the GM of the Digital Healthcare Solutions unit at Perficient, where he works with hospital and health plan marketing departments on digital initiatives. DHS services integrated healthcare delivery systems around the United States.

Blogs from this Author

COVID-19

Perficient Releases Free Chatbot Tool for COVID-19 (Coronavirus)

We understand the difficulties healthcare organizations nationwide are experiencing during the coronavirus pandemic. In order to help clients during this challenging time, we’ve partnered with Drift to develop a free assessment chatbot for COVID-19. This tool allows your organization to give specific, clear recommendations for populations at risk in the communities you serve. The assessment […]

Top 3 Takeaways from Sitecore’s User Group Conference

Fellow Sitecore MVP Dan Persson and I were invited to speak about User Journeys at the 2018 Sitecore User Group Conference in Berlin. SUGCON, for short, is a developer-focused convention which focuses on useful applications of Sitecore, new ideas for extensions, and a vision of where the product is going. For the first time, SUGCON […]

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How Amazon is Quietly Disrupting Healthcare with Customer Experiences

Original post: October 09, 2017 On Jan. 30, iconic leaders of Amazon, Berkshire Hathaway and JPMorgan announced that they intend to create an independent health care system for their American employees. The announcement that Jeff Bezos, Warren Buffett, and Jamie Dimon have given authority and credence to the concept of revolutionizing healthcare set off a […]

COVID-19

Sitecore Symposium Part 1 & 2: Important Takeaways from the Conference

Monday saw the kickoff of Sitecore Symposium with the new CEO of Sitecore, Mark Frost. He articulated three goals he had for the company: Innovation: Integrating data, machine learning, commerce, all delivered in the cloud. Quality: Improved processes, but also improved usability and more community input, as well as an acknowledgement that defects need to […]

The Healthcare RFP Process Is Backwards. How We Plan to Fix it.

The request for proposal (RFP) process is a necessary but often frustrating process for healthcare organizations. It’s time consuming to gather requirements, assemble stakeholders, engage procurement, and manage the schedules of reviewers. And that’s just to get to square one. AgencyAgile RFPIt is all too common that RFPs, despite the time invested in development, result […]

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