In today’s world, automation and self-service is all around us. From self-order tablets at restaurants to self-checkout lanes at grocery stores and self-check in kiosks at airports, the ability to complete tasks without requiring additional human assistance is incredibly valuable, saving both time and resources. For organizations utilizing ServiceNow as their IT Service Management (ITSM) […]
James Junloy
James Junloy is an associate technical consultant at Perficient. He primarily works on the ServiceNow platform and has experience with ITSM, SPM, Virtual Agents, UI Builders, and Workspaces.
