In a move that has sparked intense discussion across the enterprise software landscape, Klarna announced its decision to drop both Salesforce Sales Cloud and Workday, replacing these industry-leading platforms with its own AI-driven tools. This announcement, led by CEO Sebastian Siemiatkowski, may signal a paradigm shift toward using custom AI agents to manage critical business […]
Don Bouchard
Don is a Principal with Perficient focusing on helping CMOs and sales executives identify efficiencies and unlock growth through digital transformation. With over 20 years of consulting and industry experience, he specializes in custom strategy, experience architecture and innovative solutions for customers.
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