Brian Siefferman

So you may have clicked on this link thinking, “what the heck is a policy package and why haven’t I heard of this?” Well you’re not alone as I had to do some research myself before I fully understood what Microsoft was planning. As of 7/24/19 policy packages have not been rolled out to tenants […]

Not long ago I posted a blog series on Direct Routing, which I highly encourage you to check out if your organization will be going this route. To add on to this, Microsoft has recently released a Health Dashboard for Microsoft Teams Direct Routing which will allow you to monitor your connection between your SBC […]

Protecting your information has become increasingly important and businesses now require that you comply with business standards and industry regulations to ensure the sensitive data is kept safe. Although it has become easier to communicate with other colleagues than ever, this also introduces potential disclosure of sensitive data like financial data or PII (personally identifiable […]

Welcome back to the final blog in our Direct Routing series! Last time we discussed how to leverage multiple SBC’s in your environment as well as how to configure your SBC to support Direct Routing. This time we’ll wrap things up by discussing the user provisioning process, types of configurations you may have, and lastly […]

Welcome back! First and foremost apologies for the long wait on this blog post. Planning for a wedding, moving, and work is surprisingly time consuming ;). Anyways, last time we discussed dial plans, voice routing basics, and how to prepare for Direct Routing. This time we’ll discuss how to leverage multiple SBC’s in your environment […]

Summer is just around the corner and that’s not the only thing to be excited about! Microsoft Teams has a bunch of new features on its road map that are worth noting! In this article we’ll go over some of the exciting new features that are currently in development! Currently In Development As of today […]

Welcome back to part 3 of our Direct Routing blog series! In this article we’ll discuss voice routing basics and how you can plan for Direct Routing. With that being said, let’s jump right in with the first topic on dial plans. Dial Plans What gives Teams users the ability to dial a phone number? […]

Security is one of the most important aspects within Information Technology. As technology advances so do the requirements for a robust security system to prevent breaches and threats to your data. To combat this, Microsoft will be implementing Microsoft Identity Platform 2.0 which will utilize OAuth 2.0. In this article we’ll be discussing this latest […]

At the beginning of 2019 Microsoft released a new set role-based certifications. These role-based certifications help show that you can keep pace with today’s technical roles and requirements. In addition, they prove that you have a thorough understanding of each particular technology and validate your skills. In this article we’ll be covering one of the […]

Welcome back to the second blog in our “Direct Routing March 2019 Updates” blog series. Last time we talked about what exactly Direct Routing is, how it can benefit your organization, and about certain considerations that you should account for before implementing Direct Routing. This time, take a look at what’s under the hood by […]

If you weren’t able to attend Enterprise Connect you may have missed some of the exciting announcements. One of most exciting announcements revolved around the GA (general availability) of Live Events in Microsoft Teams. If you’re unsure of what Live Events are, then don’t worry we’ll be covering that as well as how this feature […]

Last year Microsoft released something referred to as BYOT (Bring Your Own Trunk). Upon its GA release, this was renamed to Direct Routing for Microsoft Teams. Direct Routing is very similar to the offering in Skype for Business Online (CCE) however Direct Routing will not require the large footprint that was required for Cloud Connector […]