Hello Trailblazers! Welcome to the Series of Salesforce Einstein Chatbots- Part 4 In today’s digital world, businesses continuously looking for new methods to improve customer interaction and accelerate support procedures. One such solution offered by Salesforce is the Einstein Bot Builder, a powerful tool that empowers organizations to create intelligent chatbots tailored to their specific needs. […]
Abhinav Masane
Abhinav Masane is an Associate Technical Consultant at Perficient based in Nagpur. He is a Salesforce Certified Associate and Developer. Abhinav is always keen to learn and explore new technologies.

Blogs from this Author
How to Upgrade Standard Einstein Bot into Enhanced Bot?
Hello Trailblazers… Welcome to the Series of Salesforce Einstein Chatbots! Part 3 In the ever-evolving landscape of customer engagement, providing seamless and personalized experiences has become paramount. With Salesforce’s Einstein Bots, businesses can leverage the power of AI-driven conversations to elevate their customer interactions. However, as needs grow more complex, the demand for more advanced […]
How to Assign Records to Salesforce Queue: A Complete Guide
Hello Trailblazers! With the need for effective customer data and records management increasing, Salesforce developed a solution called Salesforce Queue. Queues offer a dynamic solution, allowing users to efficiently organize, assign, and prioritize tasks and records. If you are not aware of what a Salesforce Queue is, how to create one, and its advantages, check […]
Mastering Salesforce Queues: A Step-by-Step Guide
Hello Trailblazers! Welcome to our comprehensive guide on Mastering Salesforce Queues! In today’s fast-paced world of growing businesses, efficiency and organization are key to success. Salesforce Queues are a powerful feature designed to help businesses streamline their workflow, improve team collaboration, and enhance overall productivity. In the previous part of this blog, we discussed “What […]
Introduction to the Salesforce Queues
Hello, Trailblazers! In this blog post, we’ll learn: What are Salesforce Queues? What is the Purpose of Queues? Permissions in the Salesforce Queue. Advantages of Salesforce Queues. Some important points. So let’s get started… What are Salesforce Queues? Salesforce queues are virtual containers within the Salesforce platform that hold records, such as leads, cases, […]
Automating the Survey Invitations with Flows
Hello Trailblazers! With Salesforce Survey, gaining valuable insights and feedback from your audience becomes a seamless and insightful experience. In this blog post, we’ll learn how we can Automate Survey Invitations with the help of Flows. This innovative capability empowers you to integrate surveys into your Salesforce Flows effortlessly, ensuring timely and targeted feedback collection. […]
How to Analyze Salesforce Survey Responses?
Hello Trailblazers, In the previous parts of this blog, we learned how to create Salesforce Survey forms and how to send your forms to your audiences to get their responses. If you did not read it, you can read them here: Part 1 and Part 2. In this blog, we’ll learn how to analyze the […]
Demystifying the CRON Expression in Salesforce
Hello, Trailblazers. In this blog post, we will cover a very important topic that we use in our day-to-day Coding practices or Programming- CRON Expression. CRON Expression As you know, Salesforce provides a very great feature of Scheduling an Apex class. You can schedule classes in a standard way through customization with the frequency of […]
Apex Trigger for Custom Validation in Salesforce
Hello, Trailblazers. In this blog post, we will learn how to write an Apex Trigger for Custom Validations. Acceptance Criteria: Write an Apex Trigger to restrict the Payment until the Final Quote is “Approved”. To solve this, we have custom objects named Payment__c and Final_Quote__c in a lookup relationship with each other. Its lookup field […]
How to Schedule an Apex Batch Class in Salesforce ?
Hello Trailblazers, In this blog post, we will learn how to schedule an apex Batch Class in Salesforce. Acceptance Criteria: Write an Apex batch Class to delete all the Contact records older than 1 year. Schedule the batch to delete records automatically. If you want to learn how to write a simple batch class, you […]
How to Send Emails Using Schedulable Apex ?
Hello Trailblazers, In this blog post, we will learn how to send reminder Emails using Schedulable Apex Batch Class. Acceptance Criteria: Write an Apex Batch to send a reminder email to the owner when the Product due is near. Schedule this apex batch to send automatic emails to the owner. If you want to learn […]
Row-Level Actions in Lightning Datatable in Lightning Web Component
Hello Trailblazers, In this blog post, we will learn how to handle Row-Level actions in Lightning Datatable in Lightning Web Component (LWC). Acceptance Criteria: Create a lightning datatable that will display all the product details. The product details component should have 2-Row Level actions. Show Details – When the user clicks on the button, it […]