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Discover the New Agentforce Resource Center: Your Gateway to Tailored AI Solutions

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Our new Agentforce Resource Center is here! This comprehensive resource is crafted to help businesses unlock tailored AI solutions, explore industry-specific use cases, and assess their Salesforce readiness.

In the ever-evolving digital landscape, businesses need cutting-edge solutions to stay competitive and drive unparalleled results. Salesforce Agentforce 2.0 is here to revolutionize your operations with its suite of assistive and autonomous AI agents. By combining over 20 years of Salesforce innovation with generative AI technology, Agentforce enables employees to focus on high-value tasks, enhancing workflows, boosting productivity, and driving customer satisfaction.

Here’s what you can expect:

Transform Your Productivity

Deploy intelligent, customizable, and secure AI agents that work alongside human teams to enhance productivity across sales, marketing, customer service, and operations. With pre-built templates for rapid development, intuitive customization tools, and secure data access through Data Cloud, you can swiftly implement AI agents tailored to your specific needs.

Explore Industry Use Cases

Agentforce 2.0 is transforming operations across various industries, from manufacturing to healthcare and financial services. Businesses like yours are leveraging Agentforce to drive efficiency, enhance customer experiences, and make data-driven decisions across industries such as manufacturing & automotive, healthcare, and financial services. Key benefits include:

Manufacturing & Automotive

  • Enhanced Efficiency: Streamline production processes and reduce downtime with AI-driven automation.
  • Predictive Maintenance: Utilize AI to predict equipment failures and schedule maintenance proactively.
  • Supply Chain Optimization: Improve supply chain management with real-time data and AI insights.

Healthcare

  • Improved Patient Care: Provide personalized patient support and streamline administrative tasks.
  • Data-Driven Decisions: Leverage AI to analyze patient data and improve treatment outcomes.
  • Operational Efficiency: Automate routine tasks to allow healthcare professionals to focus on patient care.

Financial Services

  • Risk Management: Use AI to detect fraud and manage risks more effectively.
  • Customer Personalization: Enhance customer experiences with personalized financial advice and services.
  • Regulatory Compliance: Ensure compliance with regulatory requirements through automated monitoring and reporting.

Assess Your Salesforce Readiness

Our launchpad connects you to comprehensive resources designed to help you evaluate your readiness for adopting and scaling Agentforce solutions. These resources include:

  • Agentforce Readiness Assessment: Uncover gaps, opportunities, and key areas for improvement in your organization’s readiness for AI-driven customer service solutions. This assessment covers data quality, compliance, security, and language learning models (LLMs).
  • Agentforce Workshop: Equip your team with the skills and strategies needed to deploy and scale AI-powered agents effectively. The workshop includes discovery and training, custom roadmap creation, and collaboration on best practices.
  • Agentforce Activator: Maximize the power of Salesforce AI Agents with our two-week Accelerator, designed for rapid deployment and customized solutions. This program includes discovery and customization, platform training and testing, and roadmap development.

Thought Leadership and Events

Stay ahead of the curve with insights from Perficient’s thought leaders:

Unlock unparalleled business results with Salesforce Agentforce 2.0 and Perficient. Start your journey today and transform your business into an unstoppable force. For more information, visit our Agentforce Resource Center.

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Shanna Lueders

Shanna Lueders is the Salesforce Marketing Manager supporting marketing activities for Perficient's Salesforce partnership. In her role, Shanna collaborates closely with the sales and leadership teams to drive marketing initiatives and achieve business goals. Shanna also brings valuable experience from her time as an account manager for brands including Papa John's Inc. and Ulta Beauty. Outside of work, Shanna enjoys reading, writing, music, cooking, spending time with family, traveling, and antiquing.

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