Governed AI in Banking Starts with Defining What Agents Can Do
Agentic AI Needs an Operating Model Before It Reaches Systems of Record AI is moving into the systems where banking work happens. That shift creates…
Agentforce
MCP Productivity in Banking Comes from Less Rework
Delivery Friction Turns Evidence Gaps Into Rework AI productivity claims usually focus on speed: faster documentation, summaries, planning, and releases. In banking, speed only creates…
Agentforce Financial Services Use Cases: Modernizing Banking, Wealth, and Asset Management
Editor’s Note: We are thrilled to feature this guest post by Tracy Julian, Financial Services Industry Lead & Architect at Perficient. With over 20 years…
Cesar Martinez Hernandez Builds Confidence Through Salesforce Innovation and AI
Meet Cesar Martinez Hernandez, a technical architect in our Salesforce Business Unit, whose dedication to innovation, mentorship, and client success drives meaningful impact across teams…
Agentforce Release Event: See What’s New for AI
Salesforce is about to launch Agentforce 3.0, and it marks a major leap forward in how enterprises manage a hybrid workforce of humans and AI…
Elevating Outcomes with AI: Highlights from Agentforce Denver 2025
Recap of Agentforce World Tour Denver: A Hub of Innovation and Collaboration AI is redefining business, and the Agentforce World Tour Denver showcased the latest…
Unlocking the Power of Salesforce AgentForce AI: A Game-Changer
In today’s fast-paced digital world, customer expectations are at an all-time high. Consumers want quick, accurate, and personalized responses, regardless of the communication channel. For…
Leveraging Data Cloud Data in Your Agentforce Agent
One of the powers of Data Cloud is the way that it can unlock ‘trapped’ data. Let’s say that you had a large set of…
Salesforce Manufacturing Cloud Summit 2025: A Comprehensive Recap
This week, the Perficient team had an amazing time at the Salesforce Manufacturing Summit in Atlanta. The event was filled with energy and innovation, and…