Your customers and employees are the heart of your business, and how you can connect people, functions, and systems across your organization can make or break your brand.
That is why we’re excited to share that Perficient has earned Premier Partner status with ServiceNow, a leader in cloud-based workflow automation.
This distinction represents our ability to accelerate digital transformations on the Now Platform. Perficient’s transition to Premier Partner is a recognition of our achievements in the ServiceNow partner assessment methodology, which identifies the activities, accomplishments, and commitments that demonstrate investment and go-to-market maturity.
We are thrilled to be recognized for our expertise and continued success as a top ServiceNow partner. Our team is fully committed to growing this partnership and helping our customers achieve phenomenal results with its evolving ecosystem of workflow solutions.
Building the Future of Work
Perficient excels with ServiceNow’s IT Service Management (ITSM) capabilities. ITSM refers to all the activities involved in designing, developing, deploying, supporting, and managing the life cycle of IT services. We can help customers and prospects consolidate to a single, modern cloud IT solution using the Now Platform and IT service and operations workflows to increase IT productivity, predict and prevent issues, and deliver compelling service experiences. This is particularly important in light of increasing trends towards the adoption of AI and ML, organizations transitioning to the cloud, closer alignment of IT and business leaders, and the need for enterprise-wide visibility.
Perficient offers three types of ServiceNow engagements based on customer needs:
- Strategic Services, which include vision and planning, health assessments, and building a roadmap
- Transformation Services, which include architecture design and technology implementation
- Managed Services which support steady state L2 and L3 operations and leverage offshore and nearshore resources
We have ServiceNow certified Implementation Specialists in IT Service Management, Customer Service Management, Human Resources, CMDB, Discovery, and App Engine and Administration. We can holistically assess and address a broad range of workflow integration projects with the ability to deliver success from concept to launch and beyond.
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Perficient has achieved Premier Partner Status with ServiceNow.Perficient is a global digital consultancy, transforming how the world’s biggest brands connect with their customers and develop their business. With Perficient, one gets expertise and experience, agility and speed, along with a healthy dose of practicality to drive your business forward.