Amazon Web Services

Building a Basic Inbound Contact Center with Amazon Connect

Released in 2017, Amazon Connect makes building a contact center easy and affordable. In this video demo you will learn:

  • What AWS and Amazon Connect are
  • The benefits of using Amazon Connect for your contact center
  • How to set up a basic inbound contact center
Amazon Web Services - Avoid Contact Center Outages: Plan Your Upgrade to Amazon Connect
Avoid Contact Center Outages: Plan Your Upgrade to Amazon Connect

Learn the six most common pitfalls when upgrading your contact center, and how Amazon Connect can help you avoid them.

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For more information on how Perficient can help you get the most out of Amazon Connect, please get in touch with us.

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